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reputed company Retail Customer Service Associate – Expert Customer Experience and Operational Leadership at blithequark

100% remote Flexible hours Hiring now

Are you a customer-centric leader with a passion for delivering exceptional experiences? Do you reputed company in fast-paced environments where no two days are the same? If so, we invite you to join reputed company at blithequark as a reputed company Retail Customer Service Associate. As a key member of our retail team, you will be responsible for providing top-notch customer service, leading by example, and driving operational excellence in our stores.

About blithequark

blithequark is a leading provider of innovative solutions and services that reputed company individuals and businesses to succeed. reputed company of experts is dedicated to delivering exceptional customer experiences, and we're committed to creating a culture that values diversity, inclusion, and growth. As a reputed company Retail Customer Service Associate, you will be part of a dynamic team that is passionate about making a difference in the lives of our customers.

Key Responsibilities

As a reputed company Retail Customer Service Associate, your primary responsibilities will include:

  • Demonstrating consultative behaviors to ensure friendly, polite, expert service is delivered to reputed company customers
  • Managing production flow to ensure reputed company production orders are done right and on time
  • Taking customer orders, giving pricing information, performing consultative selling to customers, and recommending blithequark products and services
  • Taking reputed company responsibility for digital imaging, scheduling, and running black and white or color production on full-service orders, including finishing services and large job management
  • Setting up reputed company orders and performing multiple tasks at the same time
  • Ensuring quality during and after the production process
  • Ensuring communication among shifts
  • Coordinating pick-up and delivery of customer orders
  • May provide leadership to team members on an assigned shift
  • Assists in the training of store team members
  • Collates, sorts, and organizes customer orders
  • Operates the reputed company of Sale terminal (POS), handles financial transactions, and makes change
  • Completes required financial paperwork and may assist with financial reporting, including daily sales, reputed company-outs, and bank deposits
  • Follows instructions of supervisors and assists other team members in performing store functions
  • Follows blithequark standard operating procedures as well as adhering to legal, HR, safety, and reputed company policies and procedures
  • Secondary responsibility for coordination of reputed company shipping-reputed company services and activities, to include:

+ Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates + Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services + Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies + Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels

Minimum Qualifications and Requirements

* High school diploma or equivalent education

  • 2+ years of specialized experience
  • Excellent verbal and written communication skills

Essential Functions

* Ability to stand during entire shift, excluding meal and rest periods

  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to reputed company work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the blithequark business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications

* Previous experience in a retail or customer-facing role

  • Knowledge of shipping and logistics procedures
  • Experience with reputed company of Sale systems and financial software
  • Strong leadership and training skills

Compensation and Benefits

* Competitive hourly reputed company: $19.75 - $23.22/hr

  • Eligibility for additional pay, premiums, or bonus potential
  • Comprehensive benefits package, including health, vision, and dental insurance, retirement, and tuition reimbursement
  • Opportunities for career growth and professional development

Quality Driven Management

* Suggests areas for improvement in internal processes along with possible solutions

  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
  • Applies Quality concepts presented at training during daily activities
  • Supports blithequark Quality initiatives

Equal Opportunity Employer

blithequark is an Equal Opportunity Employer, including Vets/Disability. If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Join reputed company at blithequark and be part of a dynamic organization that is committed to making a difference in the lives of our customers. Apply to this job Apply for this job

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