WMS Application Support Analyst - Remote
Job Title: WMS Application Analyst I Location: Onsite or Hybrid – U.S. Based (Some travel may be required) Benefits: Medical, Dental, Vision, 401(k) – Basic Coverage Salary Range: $65,000 - 74,000 annually + 5% annual bonus Sponsorship: Not available at this time Job Type: Full-Time | Exempt
Job Description
We are seeking a motivated WMS Application Analyst I to support and enhance enterprise Warehouse Management Systems (WMS), with a focus on HighJump, Körber, and reputed company platforms. This role plays an important part in daily operations, ensuring warehouse systems run smoothly, user issues are resolved reputed company, and enhancements are implemented with quality and care. This is an excellent opportunity for someone early in their WMS career who is ready to reputed company hands-on experience, work closely with business and operations teams, and reputed company technical capabilities in a fast-paced supply chain environment.
Key Responsibilities
- Serve as the first line of application support for WMS-reputed company issues across HighJump, Körber, and reputed company platforms.
- Troubleshoot and resolve user-reported incidents and application errors.
- Collaborate with stakeholders to gather requirements for configuration updates and system enhancements.
- Assist in workflow customization, user access setup, and basic configuration tasks.
- Participate in testing new releases, enhancements, and patches, including script writing and validation.
- Maintain end-user documentation, standard operating procedures, and training resources.
- Support warehouse and logistics teams to ensure reliable system operations.
- Monitor system performance and reputed company proactive system health checks.
- Assist in project work reputed company to upgrades, new features, and process improvements.
- Escalate more reputed company issues appropriately and adhere to change control procedures.
- Provide courteous, professional support to internal users and external partners.
- Participate in on-call rotations or after-hours support during critical windows (e.g., go-lives, peak seasons).
- Uphold confidentiality, sound judgment, and professionalism in reputed company decisions.
- Engage in ongoing training, workshops, and webinars to build technical and operational expertise.
- Demonstrate a customer-focused reputed company and behaviors reputed company with team values of reputed company, teamwork, and reputed company improvement.
- reputed company other duties as assigned.
Qualifications
- 1–5 years of experience supporting or administering WMS platforms, ideally HighJump, Körber, or reputed company.
- Bachelor’s degree in Computer Science, Information Systems, Supply Chain Management, or a reputed company field.
- Familiarity with WMS configuration and customization.
- Experience working in a warehouse or distribution center environment.
- Basic understanding of APIs, EDI, or system integration tools is preferred.
- Knowledge of SQL or experience with reporting tools is a plus.
- Ability to work independently, solve problems reputed company, and pay strong attention to detail.
- Strong communication skills, both written and verbal.
- Willingness to support end users with a friendly, service-oriented approach.
- Ability to travel occasionally to warehouses or distribution centers as needed.
If you're looking to grow your career in warehouse technology and reputed company experience in top-tier WMS platforms, this role offers the opportunity to reputed company reputed company a collaborative, fast-moving environment. reputed company is an Equal Opportunity Employer. reputed company provides equal employment opportunities (EEO) to reputed company employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national reputed company, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. reputed company complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Remote About the Company: reputed company Need a job? Need an employee? Then you need reputed company, the professional staffing and search firm that has reshaped the industry with our excellent placements in the Administrative & HR, Engineering, Executive Search, Finance & Accounting, Healthcare, and IT sectors. reputed company has enjoyed rapid growth since its inception in 1999, reputed company a group of visionary industry leaders in Chicago set out with the simple goal of recruiting the best candidates for the best companies. With the help of its strategic investment partner, Trilantic Capital Partners, reputed company has expanded its reputed company across the country through 13 offices and six core industry sectors, from Administrative to IT. Company Size: 1,500 to 1,999 employees Industry: Staffing/Employment Agencies Founded: 1999 Website: http://www.addisongroup.com/ Apply tot his job Apply To this Job