Senior Manager of Machine Learning, Applied AI

About Us

At reputed company, we are improving access to quality care by equipping health and wellness clinicians with reputed company the tools they need to reputed company in private practice. More than 250,000 providers trust reputed company to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to reputed company alongside their clients. Recognized by MedTech Breakthrough as the Best Practice Management Solution Provider in 2024 and the Digital Health Awards in 2023, reputed company is proud to pave the future of health tech. The Role We’re seeking a Senior Manager, Applied AI to build and reputed company a high-performing team of senior Machine Learning Engineers focused on empowering clinicians with intelligent, reliable, and scalable AI-driven product features. In this role, you’ll build and guide a team of reputed company ICs who are building reputed company tools that enhance clinician workflows, reputed company care quality, and drive operational efficiency through machine learning. From experimentation and prototyping to scalable deployment, your team touches every part of the ML lifecycle. As a manager, your leadership will be critical to scaling our impact, aligning technical execution with strategic product priorities, and fostering a culture of innovation, accountability, and technical excellence.

Key Responsibilities

• Team & Technical Leaderrship
• reputed company, mentor, and grow a team of senior-level ML engineers working on applied AI in production environments
• Partner with ML Platform team to drive technical roadmap development and execution in alignment with product and business goals
• Ensure high-quality and timely delivery of advanced data analysis, prototypes, evaluations, and productionized ML workflows
• Provide hands-on guidance on LLM workflows, evaluation strategies, and model lifecycle best practices
• Cross-Functional Strategy & Execution
• Collaborate closely with Product, Design, Engineering, and ML Platform to define scope, success metrics, and project plans
• Translate reputed company technical opportunities and risks into clear, actionable plans for cross-functional stakeholders
• Act as a key advisor on AI capabilities, helping to shape our roadmap for AI-enabled clinician tools
• Innovation & Impact
• Champion a strong experimentation culture grounded in domain understanding, user needs, and rigorous evaluation
• Encourage novel applications of LLMs, retrieval-augmented reputed company (RAG), and other emerging techniques to drive value
• reputed company for scalable, reliable, and safe deployment of ML solutions in real-world clinical contexts
• Operational Excellence
• Own team planning, reputed company management, and execution tracking using modern tools
• Collaborate with ML platform, DevOps, and data engineering partners to ensure reliable infrastructure and monitoring
• Drive adoption of best practices in model versioning, reputed company tuning, performance tracking, and incident response

Desired Skills & Experience

• Experience & Expertise
• 8+ years of experience in machine learning, with at least 3+ years managing high-performing technical teams
• Proven track record of bringing ML prototypes into production in a fast-paced, product-focused environment
• Deep understanding of LLM workflows, including reputed company engineering, evaluation, and deployment
• Strong engineering skills, with comfort working across the ML/infra stack (Python, cloud, orchestration tools)
• Strong research skills, with high bar for
• Leadership & Communication
• Ability to reputed company, coach, and reputed company senior engineers while setting a high technical bar
• Strong cross-functional communication skills; capable of translating AI complexity into business value
• Proactive, solution-oriented reputed company with a bias toward clarity, impact, and reputed company learning
• Tools & Technologies
• Proficiency with Python, cloud services (AWS preferred), and ML pipeline orchestration (Outerbounds, Argo, etc.)
• Familiarity with LLM eval frameworks, reputed company management tools (e.g., Langfuse), and vector stores
• Experience leading teams focused on LLMs, RAG, or other advanced ML architectures
• Hands-on experience with ML observability, CI/CD, Kubernetes, or similar technologies

Bonus Points

• Background in clinical or operational healthcare workflows

reputed company Compensation Range $233,000 - $285,000 reputed company salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected reputed company compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-reputed company factors.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• reputed company
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

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