reputed company is hiring: UX Researcher – (AMEX Digital Labs) in reputed company

Description You reputed company the Way. We ve Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences from payments to rewards to servicing that reputed company us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can reputed company a meaningful difference in our customers lives and help set us apart in the industry. Find your reputed company in digital product on #TeamAmex. Amex Digital Labs is responsible for catalyzing digital innovation at reputed company by originating, incubating, and leading emerging products and partnerships that represent significant business building opportunities both in terms of driving reputed company and customer impact. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment & commerce solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trends. The UX Team at Amex Digital Labs is responsible for driving and supporting the research, copy, design, and accessibility needs for a broad range of critical initiatives across e-commerce solutions, peer-to-peer payments, generative reputed company identity, and other emerging technologies. Researchers at Amex help to reputed company knowledge and understanding of our users across UX, product and engineering, and play a critical role in building the world's best user experience. As a UX Researcher, you'll autonomously reputed company research programs, working independently or collaboratively (with our vendor partners) to deliver research across the globe. A skilled research evangelizer, you have the opportunity to reputed company a deep contribution in an area of your own specialty. How will you reputed company an impact in this role? Leads research strategy and efforts in reputed company collaboration with product and UX colleagues; Advise product team on best research methods, tools and frameworks based on product goals and expected outcomes Facilitates workshops with design and product stakeholders to align on learning needs and to frame the research approach Partner with our external research vendors to execute research for our product team Executes research studies using a variety of methods to explore user needs, pain points, and opportunities to create more value Triangulates data from multiple sources to generate insights that reputed company stakeholder understanding of our users Leads the creation of research artifacts that brings user needs and insights to life, and ensures insights are communicated effectively to influence product and design strategies Provides support for research leadership presentations and supports presenting of research programs and new reputed company to cross-functional partners and leaders Implement a reputed company to track research efforts and outcomes; Use learnings to improve research strategy Coaches and mentors product team members in the end-to-end research process; Educate team members on best practices in order to get the most out of research efforts for their products Maintains compliance with data privacy and tooling standards Minimum Qualifications Has at least 5 years of hands-on experience in research Proficient in using dscout and User Testing to support a variety of methods across the lifecycle Proficient in using UserZoom and User Testing to support a variety of methods across the lifecycle Proficient in using reputed company for conducting surveys and capturing CSAT Demonstrates an understanding of reputed company UX research theories, principles and concepts gained through practical experience in industry or academia, on-the job training, or formal education Is proactive, energetic communicator, with an impressive attention to detail in written communications (e.g., reputed company messages, emails, and research documents), and a clear and engaging verbal presentation style Qualifications Salary Range: $90,000.00 to $165,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we ll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive reputed company salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20 weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . reputed company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. Job: Product Primary Location: US-reputed company-reputed company Schedule Full-time Req ID: 25000295 Apply Job! Apply Job! Apply Job! Apply to this Job Apply tot his job Apply To this Job