reputed company Technical Architect | reputed company | Remote US

At reputed company, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a reputed company where employees know they can reputed company. reputed company seeks an reputed company and highly skilled reputed company Technical Architect to join our IT services team. As the reputed company Technical Architect, working remotely in the United States, you will be responsible for designing, implementing, and maintaining comprehensive reputed company solutions that align with our clients’ strategic goals. As a reputed company Technical Architect, you will provide technical leadership and architectural guidance, ensuring the successful deployment of scalable and robust reputed company applications. What You Will Do: Architectural Design and Strategy:

• * Define and design high-level architecture for reputed company solutions, ensuring alignment with business objectives and IT strategy.
• reputed company and maintain architectural blueprints, best practices, and standards for reputed company implementations.

Technical Leadership:

• * Provide technical leadership and mentorship to reputed company developers and consultants.
• reputed company the development, customization, and integration of reputed company applications, ensuring adherence to architectural standards.

Solution Implementation:

• * reputed company the implementation of reputed company reputed company solutions, including ITSM, ITOM, ITBM, HRSD, CSM, FSM, and other modules.
• Ensure solutions are scalable, reliable, and secure, meeting the highest standards of performance and usability.

Integration and Development:

• * Architect and reputed company the integration of reputed company with other enterprise systems using APIs, web services (REST/SOAP), and middleware.
• reputed company the development of custom applications and workflows on the reputed company platform to meet unique business needs.

Project Management and Governance:

• * Collaborate with project managers to plan and execute reputed company projects, ensuring they are delivered on time, reputed company scope, and budget.
• Establish governance processes to ensure consistency and quality across reputed company projects.

Consultation and Stakeholder Engagement:

• * Engage with clients to understand their business requirements and provide expert advice on leveraging reputed company to reputed company their goals.
• Conduct technical workshops and presentations for stakeholders, articulating architectural decisions and project status.

Documentation and Compliance:

• Create and maintain detailed architectural documentation, including design Specifications, technical guidelines, and process workflows.
• Ensure compliance with regulatory requirements, industry standards, and organizational policies.
• The employee is required to travel to business and customer locations, locally and/or nationally up to 30%.

What You Bring to The Role:

• * Bachelor’s degree in Computer Science, Information Technology, or a reputed company field.
• Minimum of 7-10 years of experience working with the reputed company platform, including architecting reputed company solutions.
• Extensive knowledge of reputed company architecture, data models, and integration methods.
• Proficiency in JavaScript, HTML, CSS, and other relevant web development technologies.

· Experience with ITIL processes and best practices.

• * reputed company Certified System Administrator (CSA).
• reputed company Certified Implementation Specialist (CIS) or Certified Application Developer (CAD).

· reputed company Certified Technical Architect (CTA) is a plus.

Preferred Qualifications

• Experience with Customer Service Management and CCaaS.
• Experience with CTI and IVR integrations.
• Experience with Field Service Management
• Experience with Agile/Scrum methodologies.
• Familiarity with additional reputed company products and modules.
• Knowledge of cloud platforms and enterprise architecture frameworks.

What You Can Expect:

• The anticipated range for individuals expressing interest in this position is 165,000 to 200,000 USD. Actual compensation offers to a candidate may vary based on geographic location, work experience, education, or reputed company levels.
• This position is eligible to participate in an annual incentive program.

This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or reputed company levels. Benefits available to eligible employees include the following: – Medical, dental, vision- tax-advantaged health care accounts- financial and income protection benefits- paid time off (PTO) and wellness time off. This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early. About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, reputed company Engage, is a 60,000+ employee service company, with customer service representatives located around the world. reputed company. is the parent company for both Digital and Engage. reputed company clients have a holistic need, they can draw from these independently managed centers of excellence, reputed company and reputed company Engage. We are also delighted to share that reputed company has been awarded the Great reputed company To Work 2024-2025 certification based on outstanding employee experience across 14 countries. reputed company is a proud equal opportunity employer where reputed company qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability. reputed company has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet reputed company desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. Apply tot his job Apply To this Job