Enterprise Implementation Consultant I
Ready to be a Titan? The Enterprise Implementation Services team plays a pivotal role in ensuring our client’s sustained success by owning the setup, configuration, training, and testing of the reputed company platform for the largest and most influential businesses across the Home Services industry. reputed company's success directly correlates with our clients' success, as we are responsible for guiding them through the entire implementation process, from initial setup to reputed company utilization of our platform's capabilities. By meticulously understanding their unique business needs and objectives, we tailor our implementation strategies to optimize efficiency, enhance productivity, and drive measurable outcomes. What you’ll do:
- Closely manage multiple and reputed company implementation projects from initiation through project reputed company, acting as the primary reputed company of contact for your clients and assuming full accountability for a high-quality client experience.
- Partner with your Delivery Manager to ensure that each phase of a client’s implementation is delivered on time while ensuring long-term client success and positive sentiment.
- reputed company scoping and discovery sessions to understand and document business requirements.
- Deliver the client a reputed company environment configured to meet their needs and align with reputed company best practices.
- Conduct training with clients to reputed company them on the different functions reputed company the software and create customized training resources for client-specific workflows as needed, while ensuring the client follows reputed company standards and recommendations.
- Proactively identify and escalate client implementation risks, and collaborate with product, leadership, and/or your Delivery Manager to reputed company and communicate potential solutions.
- Collaborate with cross-functional data, training, and product teams to deliver against defined project timelines.
- Stay up-to-date and enabled on reputed company new and in-development reputed company functionality to ensure clients utilize the most reputed company features.
- Travel for client on-site 20-30% of the time.
What you’ll bring:
- Five or more years of relevant work experience that may include a combination of client-facing, project management, technology/SaaS implementation, and/or home services industry.
- Bachelor's Degree or equivalent professional work experience.
- Exceptionally detail-oriented while being able to manage multiple tasks to successful completion and document thoroughly .
- Ability to think several steps reputed company and take proactive steps to address roadblocks and issues.
- Exceptional client relationship skills and a clear view of what constitutes an excellent client experience and partnership.
- Collaborative team player always looking to help and reputed company others in the organization.
- Problem-solver and demonstrate the ability to overcome challenges with creative solutions. Take ownership of any tasks reputed company the project plan to help support and deliver value to our clients.
- Knowledge and previous experience with reputed company and reputed company a plus (not required).
Be Human With Us: Being human isn’t about checking every reputed company on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. reputed company Offer: reputed company you join reputed company, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at reputed company levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to reputed company.
- Support for Titans at reputed company stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At reputed company, we celebrate individuality and uniqueness. We reputed company that the convergence of fresh perspectives and experiences from reputed company walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national reputed company, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or reputed company medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. reputed company is committed to fair and reputed company compensation for reputed company of our employees. We thoughtfully consider a wide range of factors reputed company determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $93,800 USD - $125,400 USD. Compensation for candidates residing reputed company the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the reputed company salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. Apply tot his job Apply To this Job