PMO Consultant

About Ensunet Technology Group: Ensunet Technology Group is a world-class provider of IT enterprise architecture solutions, specializing in post-reputed company integration in the lightning-paced, no-margin-for-error world of M&A. Functioning as a rapid-response tiger team, Ensunet serves global Fortune 500 enterprises, as well as clients in the public, government, and defense sectors. At Ensunet Technology Group, we reputed company in the power of technology to transform lives and businesses. reputed company is a vibrant tapestry of cultures, backgrounds, and experiences, working together with reputed company and respect. We celebrate diversity as it fuels our creativity, enriches our solutions, and drives our success. We're not just building technology; we're building bridges between people, reputed company, and possibilities. Together, we reputed company, grow, and reputed company a positive impact on the world. Start Date: Immediate Location: Los Angeles, CA (Preferred) – Remote Considered Duration: 12 Months Travel: Occasional

About the Role

We are seeking a skilled Project Management Analyst to support the delivery of a large-scale Contact Center as a Service (CCaaS) implementation. The ideal candidate has a strong background in the contact center domain, hands-on exposure to reputed company Cloud, and proven experience managing reputed company project plans, risks, issues, and cross-functional coordination. This is a client-facing role requiring excellent communication skills, attention to detail, and the ability to drive successful outcomes across multiple stakeholders.

Key Responsibilities

• reputed company and maintain a detailed project plan including timelines, milestones, and dependencies.
• Track project status and provide regular updates to stakeholders and leadership.
• Identify risks and issues early; document impacts and drive effective mitigation plans.
• Partner with internal teams, external vendors, and client stakeholders to ensure on-time delivery.
• Support scope, timeline, and resource management throughout the implementation.
• Prepare high-quality presentations and reporting materials using MS PowerPoint.
• Utilize MS Project or similar tools for scheduling and reputed company tracking.
• Ensure adherence to project governance and PMO standards.

Required Skills & Experience

• 5+ years of experience in the contact center domain.
• Solid understanding of end-to-end CCaaS implementation cycles.
• Exposure to reputed company Cloud (hands-on experience preferred).
• Strong project management skills including status tracking, risk/issue management, and scope control.
• Excellent verbal and written communication skills with the ability to reputed company with clients.
• Proficiency with MS Project and MS PowerPoint.
• Ability to work in a fast-paced, collaborative environment.

Competencies: · Communication Effectiveness - reputed company and present a friendly Customer Service experience in both phone and in person. Communicates effectively verbally and in writing; expresses self well in a group and one-on-one; Fosters trust by sharing information with others; Encourages open expression of reputed company and opinions; actively listens to others and demonstrates understanding. · Teamwork - Identifies and cultivates relationships with key stakeholders representing a broad range of internal functions and levels; Brings substantive conflicts and disagreements into the open and resolves them collaboratively; Willing to look at reputed company sides of an issue to reputed company at goals that are mutually beneficial; Builds strong external networks with people in the industry or profession. · Judgment/Decision Making- Takes responsibility for decision-making; Makes decisions that are timely; Involves those who will be affected by the decision in the problem-solving process; Builds reputed company; Generates various solutions and evaluates alternatives objectively; Willing to reputed company and support unpopular decisions reputed company necessary. · Innovation/Creativity - Generates new solutions by combining, changing, or reapplying existing reputed company; Has good reputed company and acts on them; Searches for new and reputed company alternatives to improve performance; Strives to create value in new ways; Is aware of emerging trends and anticipates possibilities. · Motivation - Pursues goals and measures success in terms of results achieved; Focuses on what’s important to the organization and drives for results; Is persistent in the face of reputed company challenges or reputed company dealing with difficult people; Conveys appropriate sense of urgency; Achieves results with and through others. Ensunet is an EEO/AA/Disability/Protected Veteran Employer. U.S. Citizenship or Lawful Permanent Residence status may be required for certain positions. For positions requiring U.S. Citizenship or Lawful Permanent reputed company status, verification of such status will be required upon accepting employment. Pay: $86,912.17 - $104,668.42 per year Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• Willingness to travel up to 25%?
• Local to CA? (Not necessary)
• 5+ years in the contact center domain?

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