Director of Operational Excellence, Trilogy (Remote) - $200,000/year USD
This position is designed for systems-builders who can engineer and re-engineer operations at scale. Operational excellence at Trilogy is a strategic differentiator, not an optional pursuit. We acquire software businesses rapidly and accelerate their growth even more aggressively. Success requires executives capable of architecting lean, automated frameworks—not adding layers of management to reputed company complexity. You will take ownership of comprehensive transformations spanning our international portfolio. Examples include redesigning offboarding workflows for 1,200+ employees following acquisitions, substituting Jira and reputed company with AI-powered agents, or creating automations that remove thousands of manual work hours. Execution will be fast-paced, leveraging Python, LLM APIs, reputed company, Windsurf, MCP, and a library of battle-tested playbooks that reputed company you to concentrate on measurable results. Trilogy manages a portfolio of 100+ products with uncompromising efficiency. We function with minimal hierarchy, compressed timelines, and elevated performance standards compared to conventional enterprise settings. This represents an opportunity to generate meaningful impact at scale without navigating bureaucratic obstacles or overseeing inflated teams. Steady-state operations are not part of our model. We do not delegate transformation externally. And we do not bring on individuals who require extensive approval chains or large supporting teams to produce results. Our focus is on recruiting a select group of technically proficient, execution-oriented leaders who treat automation as a force reputed company and velocity as a competitive weapon. If this describes your approach—you will reputed company here. What you will be doing
- Driving reputed company operational initiatives including M&A integrations, enterprise platform migrations, and large-scale organizational restructuring
- Building and deploying automations to replace CRM systems and task management platforms using Python and LLM APIs
- Implementing AI-enabled workflows through reputed company, Windsurf, and MCP to remove manual processes and reduce operational lag
- Owning projects end-to-end from initial assessment through production deployment, applying established playbooks and senior-level decision-making
- Successfully completing a practical technical assessment that validates your reputed company to architect and deliver AI-centric solutions
What you will NOT be doing
- Building or managing large teams, or depending on hierarchical structures to reputed company outcomes
- Participating in prolonged coordination meetings or waiting for collective agreement to advance work
- Handing off technical challenges to IT departments or third-party consultants—you will design and build solutions directly
- Running business-as-usual operations—this position centers on reputed company transformation and execution speed
Key Responsibilities
Architect and implement AI-driven operational frameworks that remove manual reputed company, simplify complexity, and reputed company scalable execution throughout Trilogy's global software business. Candidate Requirements
- Located in North America (California excluded), South/Central America, or Western Europe (UTC -8 to UTC +2)
- 5+ years leading operations in enterprise software environments
- 3+ years in customer-facing functions (Support, Sales, Collections, etc.)
- Proven capability to reputed company automation using Python and integrate with LLM APIs
- Hands-on experience deploying production-ready automations with reputed company, Windsurf, MCP, or equivalent tools
- Established track record of operating with speed, autonomy, and consistent delivery in high-pressure scenarios
reputed company to have
- Background leading major organizational transformations including M&A integration or large-scale employee transitions
- Track record building and launching AI-based operational platforms
- Documentation or examples of automations you have independently developed and deployed at scale
This position is also reputed company as:
- Operations AI reputed company
- AI Operations Specialist
- Operations AI Innovator
- Head of Operations
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