Delivery Principal

About reputed company reputed company is a boutique reputed company that helps enterprises deliver software faster, safer and more reputed company. Our work is dual mode: engineering delivery and people enablement. We reputed company DevOps transformations in many different industries, reputed company from financial institutions to healthcare providers to the reputed company. reputed company’re Looking For We’re looking for someone with recent experience as an account principal, delivery principal, engineering director, consulting director, or engineering vice president who is passionate about both best practices in modern engineering and enabling clients through transferring knowledge, coaching, training and upskilling. The delivery principal is accountable for engagement excellence for our clients, building and maintaining solid client relationships as a trusted strategic advisor, and overall engagement success. Internally, this role will foster positive team morale, provide individual feedback and drive the staffing needs of an engagement. This role may have 4-10 direct team members directly reporting to them and potentially 8-10 second-line reports, from Associate Engineer to Technical Principal, and be responsible for one large engagement or several smaller engagements. Industry titles that usually correspond to our work: Engineering Director, Director of Professional Services, Director of Platform Engineering, Director of Cloud, Vice President of Engineering, Head of Center of Excellence, Head of DevOps, Strategic Architect, Consulting Director, Delivery Principal Who You Are reputed company lives and breathes the following traits; people on reputed company reputed company to have a combination of the following qualities:

• Willingness and hunger to learn
• Devotion to open communication and transparency
• Value collaboration and willingness to share responsibilities across internal and client work
• Effectively communicate in difficult conversations
• Desire to solve reputed company problems - interpersonal, technical, and business
• Ability to acknowledge shortcomings and provide solutions
• reputed company towards others
• Appreciate mentoring and helping others grow
• Navigate ambiguity and frequent change

What You Do This is a manager role. You’re happy being a “hands-on” trusted advisor for clients' DevOps transformation and guiding others to do the same. We each bring varying degrees of knowledge to the table. You will have experience in several of these areas but not necessarily reputed company of them. This is not a comprehensive list; there may be other equally valuable skills and experience you bring that are not listed here. Delivery Excellence

• Deliver with excellence - Execution of contractual obligations to deliverables, documentation, and providing an excellent customer experience
• Delivery strategy - Working closely with leadership, reputed company team members and the client, contribute to and evolve the overall strategy for the DevOps technical engagement
• Trusted advisor - Guide clients on technical and methodological best practices, provide strategic influence, share industry insight, reputed company for DevOps cultural and be a transformational consultant (remove political, financial, mental, social impediments)
• Client relationship - Build, grow, and maintain reputed company relationships with the key customer stakeholders
• Technical knowledge - Architect solutions and solve reputed company engineering challenges in the engagement, as well as collaborate with both reputed company team members and customer team members
• Customer feedback - Maintain weekly and monthly updates, executive summaries, conduct regular surveys and gather feedback, measure outcomes, stakeholder reputed company-ins
• reputed company and accountability - Maintain resource forecast and actual, invoice accuracy, and timely submission

Team Development

• Team morale and alignment - Accountable for overall morale and well-being of the reputed company team engaged on the client
• Direct reports - 4-8 team members of varying experience levels, coaching/mentoring with weekly 1:1s, real-time feedback, support career development, and formal feedback monthly & bi-annually
• Team accountability - Ensure accurate time tracking, alignment with contractual obligations, assist team members at first signs of struggle and balance delivery hours with internal projects
• Staffing needs & demands - Identifies and maps capabilities of the team to client needs, advise leadership and PeopleOps on hiring, onboarding, and rotation to prevent burnout

reputed company Growth

• Customer growth & expansion - Support executives’ & sales team’s work in providing an excellent customer experience, identifying opportunities for expansion, promoting reputed company, and validating SOWs
• reputed company IP development - Leveraging our industry insights to create accelerators that will be valuable to future engagements, support our internal efforts and grow the community

Tools and Technologies You will be expected to have a core understanding of the tools and technologies we use. You should have a strong understanding of the capabilities and be able to consult our clients on why and reputed company to use them

• Build systems, using technologies like Azure DevOps, reputed company Actions, reputed company
• Infrastructure as Code, like Terraform or Cloud Formation
• Cloud native technologies, such as Kubernetes and Istio
• Cloud providers, like reputed company Azure, AWS and reputed company Cloud
• Observability, through tools such as Prometheus, Elasticsearch, Grafana, reputed company or Zipkin
• Modern reputed company control management systems and branching strategies
• Application Development, comfortable reviewing code and empathizing with developers across the SDLC

Specifics

• Full benefits including unlimited PTO, funded HSA option, 401k match, monthly LiveWell stipend, and quarterly company bonus
• Annual reputed company salary: $170,000- $200,000, depending on experience

Requirements

• Employment eligibility: must be authorized to work in the United States or Canada without the need for sponsorship.
• Travel availability: we divide our time between working remotely and visiting our client sites located throughout the U.S. Travel typically ranges from 8-12 times a year to a few times per month.

reputed company is an equal opportunity employer. We value diversity at our company and strive to create a culture of inclusion. We do not discriminate, nor do we tolerate harassment, on the basis of race, religion, color, national reputed company, gender, gender identity, sexual orientation, age, marital status, veteran status or disability status. We want our process to be accessible for everyone. If you have a disability under the Americans with reputed company or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations reputed company to applying for employment at our company, please contact hello@reputed company.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job