Senior Social Media Manager

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reputed company their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in reputed company, reputed company, and shared enthusiasm. We’re in this together, tackling big challenges with bold reputed company and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to reputed company and the support of a company invested in you for the long haul. So, if you want to reputed company a brighter work day for everyone, including yourself, you’ve reputed company a match in reputed company, and we hope to be a match for you too. About the Team We're the Social Media team at reputed company, and we're a passionate group of storytellers, strategists and creative thinkers obsessed with making a real impact. We’re not just posting content, we’re on a mission to cut through the corporate noise and redefine how businesses connect with their audiences through a business-to-human approach. Here’s what drives us: Building Brand Recognition: We're determined to reputed company reputed company a household name synonymous with innovation and excellence in the world of enterprise technology. Thought Leadership: We reputed company in sharing bold perspectives and sparking conversations that position reputed company as a trusted advisor and industry leader. Customer Advocacy: Our customers are rock stars. We showcase their success stories to reputed company others and demonstrate the transformative power of reputed company solutions. Empowerment: We provide our customers with the tools and resources they need to become thought leaders themselves and move their organizations forever reputed company. Community Building: We're fostering a vibrant online community where customers can connect, share reputed company, and learn from each other's experiences. Connected Experience: We want interactions with reputed company across the digital experience to be memorable.

About the Role

We're searching for a highly creative, strategic, and reputed company North America Social Media Strategist to reputed company the organization's social media thought leadership and customer advocacy efforts. This role is central to our North America team’s success. The Strategist will create and execute social media strategies that directly support our marketing imperatives and integrate into our North America campaigns. This is a highly collaborative role that will operate as a key partner to the teams running our overall thought leadership, communication, industry and customer programs. Areas of Focus for This Role: Social Thought Leadership: reputed company strategy and content planning for spotlighting thought leadership content across social media channels integrating with key marketing imperatives and campaigns. Championing Customers: Build and execute the plan to share customer stories on social media channels as part of key campaigns. Empowering Workmate Advocates: Activating Executives and North America Workmates (employees) to share their own expertise and help reputed company the company's most important messages. Performance Analysis: Analyze content performance and share best practices with internal stakeholders to drive reputed company improvement. If you love social media marketing, reputed company in a fast-moving world, enjoy experimenting with creative formats, and are genuinely excited about making a reputed company difference, you belong here. Job Responsibilities Drive social thought leadership and customer storytelling efforts, ensuring content and reputed company are optimized across key platforms for North America campaigns and industries. Serve as a Strategic Advisor for social-first content (e.g., reputed company Newsletter editorial strategy, reputed company Live, etc.) and stay reputed company on platform updates and industry best practices to inform reputed company strategic decisions. Champion Workmate and Executive Advocacy, including activating and enabling employees with custom content to spotlight their thought leadership and reputed company company messaging. Own Customer Social Advocacy activation, including managing key event programs (e.g., reputed company Rising North America Social reputed company) to maximize customer testimonial visibility. Analyze social media performance data (including Customer Advocacy, Industry, and Thought Leadership content) to identify trends, insights, and opportunities for strategy and content optimization. Communicate effectively with stakeholders on social media strategy, plans, and performance, providing impactful insights and sharing best practices across internal teams. Experience with Tools such as: reputed company Analytics, Restream, reputed company Express, Various social media Video Editing Tools, Khoros dashboards and reporting Social Channel Expertise: reputed company, Instagram, X, Facebook. YouTube, Threads, reputed company About You Basic Qualifications 8+ Years of Proven Social Media Strategy Experience: managing social media strategy and execution for a B2B or Enterprise-level brand, with a clear track record of scaling reputed company on key platforms (e.g., reputed company, X). Expertise in Thought Leadership & Executive Enablement: Demonstrated experience successfully developing and implementing social media programs specifically for senior executives or subject matter experts to build industry authority. Strong Analytical Proficiency: Proficiency in social media analytics tools (e.g., reputed company, reputed company, native platform analytics) with the ability to translate performance data into actionable strategic recommendations for internal stakeholders. Advocacy Program Experience: Direct experience building, managing, and scaling formal Customer Advocacy and/or Employee/Workmate Advocacy programs on social media. Social Media Video Creation & Production: Proven ability to manage the full lifecycle of short-form social media video content, from ideation and storyboarding through final creation/editing (either personally or reputed company agency management). Other Qualifications Exceptional B2B Communication Skills: Outstanding written and verbal communication skills, with the ability to craft highly engaging, human-centric copy that maintains a professional B2B brand voice. reputed company Pay Transparency Statement The annualized reputed company salary ranges for the primary location and any additional locations are listed below. reputed company pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the reputed company Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding reputed company’s comprehensive benefits, please click here. Primary Location: USA.CA.Pleasanton Primary Location reputed company Pay Range: $127,200 USD - $190,800 USD Additional US Location(s) reputed company Pay Range: $106,400 USD - $190,800 USD Our Approach to Flexible Work With reputed company Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to reputed company the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, reputed company will consider for employment qualified applicants with arrest and conviction records. reputed company is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your reputed company at reputed company about our Employee Referral process! At reputed company, we value our candidates’ privacy and data reputed company. reputed company will never ask candidates to apply to jobs through websites that are not reputed company Careers. Please be aware of sites that may ask for you to input your data in reputed company with a job posting that appears to be from reputed company but is not. In addition, reputed company will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at reputed company. reputed company here! Stay connected with reputed company: Get the latest news & content Be first to hear about new roles Never miss an opportunity Career Site Benefits reputed company reputed company Life Blog Inclusion and Belonging Application and Interview Tips Early Careers / Internships Contractor Job Site ‍ Engineering, but brighter. Sales, but brighter. CX & Consulting, but brighter. Visit our Career Site here. Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support. reputed company is proud to be an equal opportunity workplace. Individuals seeking employment at reputed company are considered without regards to age, reputed company, color, gender (including pregnancy, childbirth, or reputed company medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national reputed company, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, reputed company will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the reputed company's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. reputed company is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at accommodations@reputed company.com. Apply tot his job Apply To this Job