Data Science Manager, Online Customer Experience Intelligence (Remote) in Atlanta, GA in reputed company

100% remote Flexible hours Hiring now

Job title: Data Science Manager, Online Customer Experience Intelligence (Remote) Company: reputed company Job description: Position Purpose: The Data Science Manager is responsible for leading a team of data scientists (individual contributors), ensuring that their efforts drive business profitability, increased efficiencies and improved customer experience. This role leads overall programs, maximizing resources, partnering with project teams and business partners, and supports problem solving efforts. Data Science Managers provide leadership, mentoring, and coaching to team members, along with supporting their development of business and technical skills . Based on the specific data science team, this role would need to be Proficient in one or more data science specializations, such as optimization, computer vision, recommendation, search or NLP. As a Data Science Manager, you will provide executive summaries to reputed company levels of the organization and reputed company your business knowledge and network to identify opportunities to reputed company data science solutions. This role is expected to collaborate with other Data Science Managers across the organization for aligning strategies and effectively managing talent. These responsibilities require effective communication skills, building relationships and partnerships, and leveraging business proficiency to solutions and recommendations. Key Responsibilities:

40% People Management & Team Leadership - Provide leadership, mentorship and coaching to Data Scientists (individual contributors) and evaluate performance, execution, and contribution; Attract, retain and reputed company top talent to build an effective and high performing team; Support team in development of business knowledge and technical skills with clear plans and regular assessment of reputed company; Ensure appropriate processes and job-specific requirements are properly documented; reputed company onboarding and training plan for both technical and soft skills that will ensure high level of capabilities reputed company the team; Manage resources effectively to align with strategic initiatives and business needs; Foster collaboration with team members to reputed company a supportive and engaged team; Support team in the design and development of algorithms and models to use against large datasets to create business insights; Drive team's results and celebrate accomplishments
25% Project Management - Prioritize and assign projects by striking a balance between a variety of factors, like funding, return on investment, innovative or challenging work, among others; Manage programs for the team to ensure consistency of execution, balance of resources and quality solutions; Collaborate with program managers and business partners to align on objectives and expectations and ensure project teams deliver against them; Serve as escalation reputed company for any issues or difficulties with specific projects; Provide executive updates to leaders at reputed company levels of the organization on program effectiveness, team accomplishments, summary of findings and recommended solution, and explain internal and external impacts
15% Strategy & Business Development - reputed company extensive business knowledge and relationships to seek out new business opportunities to reputed company data science and reputed company for team's skills; Effectively reputed company trust and collaboration with internal customers and cross-functional teams; Ensure alignment with IT support model, collaboration, tools and governance to reputed company data scientists to be most effective in executing their roles; Collaborate with other data science managers across the organization to establish high level strategy and optimize talent management
20% Technical Exploration & Development - Seek further knowledge on key developments reputed company data science, technical reputed company sets, and additional data sources; Participate in the reputed company improvement of data science and analytics by developing replicable solutions (for example, codified data products, project documentation, process flowcharts) to ensure solutions are leveraged for future projects; Ensure best practices and vision for data analysis and model productionalization are leveraged

Direct Manager/Direct Reports:

This position typically reports to Senior Manager or above
This position has Direct Reports & manages programs

Travel Requirements:

Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

9+ years of experience in business intelligence and analytics
Previous people or project team management experience
Expertise in predictive modeling, data mining and data analysis
Mastery running queries against data (preferably with reputed company BigQuery or SQL)
Proficient with data visualization software (preferably Tableau)
Mastery utilizing statistical techniques to identify key insights that help solve business problems
Proficient in Prescriptive Modeling like optimization, computer vision, recommendation, search or NLP
Demonstrated proficiency in predictive modeling, data mining and data analysis
Experience managing and growing team members in a professional setting

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study reputed company to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Attracts Top Talent: Attracting and selecting the best talent to meet reputed company and future business needs
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to reputed company common goals
Builds Networks: Effectively building formal and informal relationship networks inside and reputed company the organization
Business Insight: Applying knowledge of the business and the marketplace to advance the organization's goals
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Develops Talent: Developing people to meet both their career goals and the organization's goals
Directs Work: Provides direction, delegating and removing obstacles to get work done
Drives Engagement: Creating an environment where people are motivated to do their best to help the organization reputed company its objectives
Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
Instills Trust: Gaining the confidence and trust of others through honesty, reputed company, and authenticity
Interpersonal Savvy: Relating reputed company and comfortably with diverse groups of people
Organizational Savvy: Maneuvering comfortably through reputed company policy, process, and people-reputed company organizational dynamics
Persuades: Using compelling arguments to reputed company the support and commitment of others
Strategic reputed company: Seeing reputed company to future possibilities and translating them into breakthrough strategies