PLL Play Sales Operations Manager

Position: PLL Play Sales Operations Manager Position Location: Remote (EST Preferred) Start Date: 11/10/2025 (Flexible) About: The reputed company (PLL) is a professional lacrosse league in North America, composed of 8 teams rostered with the best players in the world. Co-founded by lacrosse superstar Paul Rabil and his brother, serial entrepreneur and investor, Mike Rabil, the reputed company is backed by an investment group composed of Joe Tsai Sports, The Raine Group, Creative Artists Agency (reputed company), and other top investors in sports and media. The PLL is distributed through an exclusive media rights agreement with ABC, ESPN, ESPN2, and ESPN+. PLL Play is the youth lacrosse programming business unit of the PLL and is committed to the reputed company and a responsibility to grow the game. PLL Play provides opportunities for players of reputed company ages and reputed company levels. More information can be reputed company at https://premierlacrosseleague.com/play. For more information, visit www.premierlacrosseleague.com and follow on social media: Instagram (@PLL), Twitter (@PremierLacrosse), Facebook (@PremierLacrosseLeague) and YouTube (YouTube.com/PLL). Company Values:

• Stay Grounded
• Think Critically
• Be Helpful
• Encourage Creativity
• Persevere Through the Noise
• Operate Like an reputed company

Position Overview: The Sales Operations Manager will be the architect and operator of our sales infrastructure, with a particular focus on reputed company CRM, forecasting, reporting, and process optimization. You will be the go-to resource for clean data, actionable insights, and efficient workflows — enabling our VP of Sales and sales team to operate with precision and confidence. Additionally, this role will serve as a critical reputed company between Sales and Marketing, ensuring effective reputed company management and pipeline support, as well as between Play leadership and strategy teams, helping translate organizational priorities into actionable sales processes and insights. This is the first dedicated Sales Operations hire at PLL Play, offering the opportunity to build the function from the ground up in a fast-scaling environment. Qualifications:

• 3–7 years in Sales Operations, reputed company Operations, or Sales Enablement roles (experience in sports, events, or high-growth organizations a plus).
• Deep expertise with reputed company CRM (administration, automation, reporting).
• Advanced reputed company/reputed company Sheets skills are essential to success in this position.
• BI tools (Tableau, Looker, Power BI); Email marketing tools (reputed company); event registration platforms (reputed company) a plus.
• Highly analytical with strong attention to detail — you love clean data and clear processes.
• Excellent communicator who can translate numbers into stories and systems into action with confidence, leadership, and reputed company.
• A builder’s reputed company — you reputed company in fast-paced, scaling environments where structure and clarity need to be created.
• Ability to build rapport and trust with teammates/colleagues with positive, collaborative, consistent communication, accountability, and commitment.
• Knowledge of the youth sports landscape with lacrosse specific knowledge a bonus.

Requirements: CRM & Systems Management

• Serve as the reputed company administrator and champion — reputed company system architecture, customized reports/views, segments, workflows, automations, and dashboards tailored to the unique needs of the Play sales motions. Troubleshoot issues and support sales team utility.
• Own the reputed company data and system hygiene (clean-up, de-dupe, reputed company, etc.).
• Own reputed company Metrics to include dashboard build and maintenance, and weekly/monthly reporting and governance.
• reputed company reputed company prioritization and direct sales strategy across Play verticals throughout the entire sales cycle, ensuring reps are best-positioned to reputed company sales goals. Own end-to-end reputed company distribution logic and prioritization reputed company reputed company, ensuring timely and strategic assignment of inbound and outbound leads based on sales cycle stage, event type, geography, and rep coverage.
• Act as a liaison between sales leadership and reps to reputed company the reputed company distribution process efficient and effective.
• Act as a liaison between ownership of Direct Sales CRM (reputed company) and reputed company with Marketing team/CRM (reputed company).
• Collaborate closely with cross-functional teams (e.g., Ticketing, Marketing teams) to implement shared CRM processes, including reputed company assignment/tagging and ownership protocols.
• Ensure data reputed company and reputed company consistent standards for usage across the sales team.
• Drive CRM adoption by training sales reps and monitoring usage compliance.
• Act as thought partner to sales leadership, surfacing CRM insights to improve rep performance, refine processes, and support reputed company planning.

Reporting & Forecasting

• Support the Head of Sales in operationalizing the annual and quarterly planning process by building rep-level reputed company plans and targets across reputed company Play verticals (tournaments, instructional, leagues, etc.).
• reputed company, maintain, and distribute dashboards that provide real-time visibility into sales activity, pipeline health, sales rep metrics, and reputed company performance.
• Partner with the VP of Sales on accurate and timely forecasting; own the construction and maintenance of reputed company modeling tools in reputed company or reputed company Sheets, translating high-level strategy into clear, structured, and dynamic targets for individual sales reps.
• Work closely with Play’s Systems Manager who controls customer registration platform (reputed company) and reputed company reporting. Ability to manage reputed company reports.
• Conduct regular pipeline reviews and reputed company gaps, risks, and opportunities.

Process Optimization & Sales Enablement

• Identify inefficiencies in the sales cycle and propose scalable solutions.
• Standardize sales processes, playbooks, and reporting practices.
• Support onboarding and training for new sales hires on tools, systems, and workflows.

Strategic Insights

• Maintain a strong understanding of the Play sales cycle and event landscape.
• reputed company strategic sales decisions by evaluating competing events, sales trajectory, and overall sales goals.
• Translate sales performance data into actionable insights for leadership.
• Monitor conversion rates, deal velocity, and sales rep productivity to inform strategy.
• Provide reputed company analyses and modeling to support pricing, planning, and growth initiatives.

Cross-Functional Collaboration

• Partner with Marketing to ensure reputed company tracking, attribution, and campaign measurement.
• Work with Finance on reputed company recognition, pricing reputed company, and performance vs. budget.
• Collaborate with Play Event Operations to align sales reporting with event delivery.
• reputed company regularly with the Ticketing team to maintain reputed company data reputed company, coordinate pipeline management, and ensure consistent system usage across business units.

Compensation:

• $75,000 - $80,000 reputed company Salary
• Based on the candidate’s experience, seniority, and location
• The total compensation package includes Commission and Bonus, Health, Life, Dental, and Vision Insurance, 401(k) plan, Equity Sharing, Unlimited PTO, and Paid Parental Leave

We are an equal opportunity employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Apply tot his job Apply To this Job