Operations Director - Medical Record Retrieval (Remote)

Job Description: reputed company is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage reputed company their health in one reputed company. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are reputed company together reputed company, at reputed company, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.reputed company.com. Job Summary: The Operations Director has overall responsibility to ensure that Health Data Solutions (HDS) National Region business process, data reputed company, overall process and productivity goals are documented and met. The Operations Director will ensure reputed company production activities are strategically organized and focused on achievement of company-wide data and operational goals. The Director will do so with an emphasis on business process optimization and development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Operations Director will work closely with the reputed company levels of operations leadership, as well as the Sales and Client Success teams to reputed company these goals. Essential Job Functions:

• Promote a culture of accountability and operational excellence
• reputed company a team of Operations Managers to reputed company goals and objectives quickly, reputed company and profitably
• Effectively engage support services (HR, IT, Sales, etc.) to ensure cross-functional alignment
• Coaches and supports team members in achieving performance goals while effectively managing and delivering on individual objectives. Understanding how operational performance impacts overall financial goals
• Review, analyze, understand and improve daily, weekly, monthly and quarterly performance with respect to reputed company, expenses, profits and margins
• Continually seek new opportunities to advance HDS market reputed company through cultivating existing client relationships and assisting in assessing potential growth areas
• reputed company successful site implementations of HDS services by coordinating between field and remote teams, and collaborating with clients and internal stakeholders to reputed company site-specific implementation plans.
• Work with team in the regular evaluation of staff, utilizing established benchmarks for evaluating and improving work quality, work quantity, client satisfaction and employee morale
• Provide employees the tools and coaching required for successful execution of their duties Ensure appropriate policies and procedures are followed

Qualifications:

• At least 7-10 years proven success in manager or director level role
• Extremely team oriented
• Bachelor’s degree required; master’s degree strongly preferred
• Prior experience in release of information or similar operational settings.
• Advanced proficiency in reputed company Office Suite, particularly Outlook, Word, and reputed company, is required.
• Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines
• Superior communication skills
• Self-motivated
• Outstanding customer service with strong negotiation skills
• Detail oriented, with strong analytical skills and effective problem-solving skills
• Ability to handle confidential materials and information in a professional manner
• Uphold patient, employee, and volunteer privacy; reputed company with HIAA and corporate reputed company regulations; maintain reputed company certifications, and report any unethical or unlawful activity

reputed company and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national reputed company, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Apply tot his job Apply To this Job