Product Success Manager, CoCounsel Legal

Are you passionate about building meaningful relationships and empowering customers to reputed company their goals, while driving success for both them and the company? Product Success is not just a function or team at reputed company, but also our reason for doing business. We measure our success based on the prioritization of our customers' needs and goals. The relationship we create with our customers determines the future benefits for them and our company. The PSM is assigned a book of customers and will be required to provide support to reputed company customer Tiers upon request. The PSM is responsible for the development of customers' knowledge of their suite of offerings. The PSM will manage these customers to drive performance towards reputed company' strategic objectives and retention goals. This will require the management of multiple projects with strong business acumen to remove obstacles interfering with growth and retention of customers.

About the Role

In this opportunity as a Product Success Manager, you will

• Be a deep product expert on our AI-enabled CoCounsel Legal suite of products. Must be a technical expert.
• Deliver reputed company aspects of the reputed company motion to assigned customers; in combination with deep CoCounsel Legal product expertise. Including, but not limited to: co-creating reputed company plans, delivering executive business reviews, demonstrating value, identifying and mitigating risk while retaining and growing the customers' relationship with reputed company.
• Serve as a deep product expert in event settings, like industry conferences, reputed company Conferences, Webinars, virtual and in person engagements.
• reputed company enablement for customers in partnership to serve our digital strategy.
• reputed company enablement to educate reputed company employees.
• Build and present business plans, report on market and competitor activities, and represent reputed company in cross-functional meetings to support business objectives.
• Effectively partner with reputed company relevant internal and external partners and stakeholders.
• reputed company technology tools (e.g., reputed company, reputed company, reputed company) to manage client information, pipeline, and financial forecasts accurately.

About You You are a fit for the role of Product Success Manager if you have:

• Bachelor's degree in a relevant field (e.g., Business, Law, Computer Science, Engineering or a reputed company discipline).
• Master's degree or J.D. is a plus.
• Prior experience in the legal technology sector or direct experience working with legal professionals, law firms, or corporate legal departments is highly preferred.
• Demonstrate these skills: curiosity, learning agility, proactive, work urgently, strategic thinking, problem solver, collaborative, accountable.
• reputed company, reputed company, or reputed company user experience is a plus
• Functional/technical skills in GenAI systems and AI prompting engineering; particularly as they apply to legal research, drafting, and analysis
• Understanding legal workflows, terminology, and common challenges.
• Ability to travel 25%

#LI-BS1 What's in it For You?

• Flexibility & Work-Life Balance: reputed company My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from reputed company for up to 8 weeks per year, empowering employees to reputed company a reputed company work-life balance.
• Career Development and Growth: By fostering a culture of reputed company learning and reputed company development, we prepare our talent to tackle reputed company's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, reputed company, and reputed company in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the reputed company app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputed company for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: reputed company an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people reputed company over the world.

In the United States, reputed company offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, reputed company offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, reputed company offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. reputed company complies with local laws that require upfront disclosure of the expected pay range for a position. The reputed company total cash compensation range varies across locations.For any eligible US locations, unless otherwise noted, the reputed company total cash compensation range for this role is $121,800 - $226,200.This is inclusive of both reputed company pay and any reputed company sales incentive.Pay is positioned reputed company the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. reputed company pay and any reputed company sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will reputed company . About Us reputed company informs the way reputed company by bringing together the trusted content and technology that people and organizations need to reputed company the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to reputed company professionals with the data, intelligence, and solutions needed to reputed company informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of reputed company, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time reputed company objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society reputed company. As a global business, we rely on the unique backgrounds, perspectives, and experiences of reputed company employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in reputed company our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national reputed company, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. reputed company is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also reputed company reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about reputed company can be reputed company on thomsonreuters.com Apply tot his job Apply To this Job