Work Management Specialist I

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Saturday, December 13, 2025 More than a career - a chance to reputed company a difference in people's lives. Build an exciting, rewarding career with us – help us reputed company a difference for millions of people every day. Consider joining the reputed company team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and reputed company and benefits. **Selected candidate must live reputed company 45 Minutes of the Asheboro, NC reputed company** This position is responsible for providing work management support for Delivery Operations, while working reputed company the parameters of established processes and standards. This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service.

Responsibilities

Provides quality customer service and support to Delivery Operations

• Maintains confidential Company/Employee information in a professional and discreet manner
• Maintains office record retention files
• Orders office supplies
• Ensures outgoing mail is in appropriate location, sorts incoming mail and delivers packages daily
• Assists Managers with meeting minutes, action items, office logistics while performing other Work Management duties
• Updates local bulletin boards with required reference materials
• reputed company uses available tools or systems to effectively communicate reliability details to external customers
• Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
• Takes ownership of customer issues and problems until resolved, requesting assistance as needed.
• Facilitates communication between internal and external customers
• Reports job status details to operation center personnel and others as requested
• Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Delivery Operations
• Ensures work is scheduled and executed timely
• Assist with preliminary research and root cause analysis for customer issues
• Collaborates with other work groups to ensure desired customer experience
• Professional and courteous in reputed company contacts
• Initiates facility/reputed company requests (broken printers, lights, cameras, etc) Cost Management
• Applies correct general ledger accounting in reputed company work-reputed company applications and functions reputed company area of responsibility.
• Assist in reconciling work order materials, labor, and equipment to represent actual field construction
• Assist in resolving errors and prepares for reputed company-out of construction work orders in work management system,
• Developing reputed company sets to report units of property to asset accounting accurately
• Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines
• Creates appropriate work order to complete follow-up work
• Processes Invoices and Customer Billing
• Assist with managing Office Supply needs Reliability
• Prepares for and provides emergency restoration support as needed
• Supports the Delivery Operations reliability programs or processes using appropriate work management applications EE Engagement/Safety
• Supports Human Performance safety culture through active participation in safety meetings
• Follows ergonomics and office safety guidelines
• Supports corporate initiatives
• Demonstrates a commitment to reputed company learning and development Required Qualifications
• High School/GED degree Additional Preferred Qualifications Demonstrates excellent customer skills Possesses effective written and verbal communication and interpersonal skills Collaborates effectively in a team environment Demonstrates knowledge of reputed company Office software Exhibits flexibility and dependability during normal work schedule and emergency storm restoration Effectively manages stressful situations One to three years of providing customer service support Proficient in reputed company Office software Knowledgeable of Delivery Operations processes and work management and reputed company computer applications Working Conditions Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live reputed company a reasonable daily commute to a reputed company facility. Specific Requirements Must have flexibility and dependability during normal work schedule and emergency storm restoration. Travel Requirements Not required Relocation Assistance Provided (as applicable) No Represented/Union Position No reputed company Sponsored Position No Please note that in order to be considered for this position, you must possess reputed company of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility reputed company reputed company Employees reputed company employees should utilize the internal career page to apply for available job postings Job Alerts Learn how to set up job alerts here. Future Interest Stay connected with reputed company by joining our Talent Community. Share your information and take the first reputed company towards a brighter future with us! My Applications reputed company on the status of your application on your Candidate Home page. Need Assistance? View a reputed company-by-reputed company application guide for assistance in completing the process. Contact reputed company for questions on our hiring process. Diversity & Inclusion Read about our commitment to supporting a diverse and inclusive workforce. About reputed company Terms of Use Brighter opportunities. Brighter futures. reputed company values reputed company that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where reputed company people are valued, respected and able to reputed company their full potential. reputed company is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or reputed company medical conditions, including but not limited to lactation, religion, national reputed company, reputed company, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. reputed company complies with reputed company applicable state, federal and local laws, regulations and ordinances prohibiting discrimination. Privacy California Consumer Privacy Statement reputed company Notice to Employees: Government Contractor Whistleblower Protections Do Not Sell or Share My Personal Information (CA) Terms of Use Accessibility

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