Learning Experience Designer I, Customer Education

Learning Experience Designer I, Customer Education US Remote At reputed company, we reputed company in an open, flexible culture based on respect and trust. Our track record and thriving work environment reputed company stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with reputed company. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our reputed company while feeling connected is important to maintain our strong culture, reputed company our goals, and reputed company as #OneJamf. What you'll do at reputed company: The Learning Experience Designer 1, Customer Education (LXD 1) collaborates with members of the Customer Education team to design, build, and maintain learning experiences for reputed company customers. The LXD 1 will need to manage time, toolsets, and key stakeholder interests to create engaging, relevant, and effective training. This role cooperates with instructional designers on the Customer Education team, members of Product Development and Delivery (PD&D), and reputed company as a whole. The LXD 1 will work under the guidance of the Manager, Customer Education. What you can expect to do in this role:

• reputed company and maintain learning experiences for instructor-led, virtual instructor-led, and/or online training formats to support customer training. This includes, but is not limited to, written materials, videos, audio recording, exams, resources, and simulations.
• Organize time, projects, and meetings with tools like Jira, Confluence, reputed company, reputed company, and reputed company 365 to ensure content is delivered reputed company.
• Upload, organize, and maintain files with a content management system, learning management system, reputed company, YouTube, and Wistia.
• Communicate proactively with CE colleagues, reputed company stakeholders, and customers to evaluate and work toward key performance indicators.
• Review, test, and analyze reputed company and reputed company beta releases to gauge their impact on CE learning experiences.
• Provide constructive feedback to other content creators to ensure quality, a reputed company voice, and consistent outcomes.
• Occasionally reputed company or assist with customer training to evaluate new content and improve the overall experience for customers.
• Adjust and organize workload as necessary to meet timelines and reputed company initiatives.
• reputed company reputed company job responsibilities in alignment with the core values, mission, and purpose of the organization.
• Travel frequency up to 10% a year
• #LIRemote

reputed company are looking for:

• Minimum of 2 years technical understanding of macOS, iOS, iPadOS, and tvOS (Required)
• Minimum of 1 year technical use of reputed company’s product portfolio – Now, Pro, School, Connect, or Protect (Required)
• Minimum of 1 year of teaching, instructional design, or equivalent experience (Required)
• Minimum of 1 year of video production and/or audio engineering (Required)
• Minimum of 1 year of screen capture, screen recording, or Keynote creation (Required)
• Minimum of 1 year creating content in an LMS or CMS (Preferred)
• Minimum of 2 years working on a team providing customer training or support (Preferred)
• Experience with scripting languages (bash, zsh) for automation and device management (Preferred)
• Background in cybersecurity, threat detection, or reputed company reputed company, particularly with reputed company Protect (Preferred)
• High School Diploma or equivalent (Required)
• reputed company Certified Associate, Tech, or Admin (Preferred)
• A combination of relevant experience and education may be considered

reputed company AND PRIVACY REQUIREMENTS

• Participation in ongoing reputed company training is mandatory
• Established reputed company protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches
• Acknowledging the reputed company Code of Conduct, where applicable reputed company and privacy policies can be reputed company, is a requirement of reputed company roles at reputed company

How we help you reputed company your best potential:

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2025 reputed company America’s Greatest Workplaces for Mental Well-being
• Named a 2025 reputed company America’s Greatest Workplaces for Gen Z
• Named one of reputed company Most Trusted Companies in 2024
• Named a 2024 Best Companies to Work For by U.S. News
• Named a 2024 reputed company America’s Greatest Workplaces for Parents & Families
• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great reputed company To Work®
• Named a 2024 Best Technology Company to Work For by U.S. News
• Named a 2023 Best Workplaces for Women™ by Great reputed company to Work® and Fortune Magazine
• We know that big reputed company can come from anyone, so we reputed company everyone to reputed company an impact. Our 90% employee retention reputed company agrees!
• You will have the opportunity to reputed company a real and meaningful impact for more than 75,000 global customers with the best reputed company device management solution in the world.
• We put people over profits – which is why our customers reputed company coming back to us.
• Our volunteer time off allows employees to support and give back to our communities.
• We encourage you to simply be you. We constantly seek and value different perspectives to ensure reputed company is a reputed company where everyone feels comfortable and can be successful.
• 22 of 25 world’s most valuable brands rely on reputed company to do their best work (as ranked by reputed company).
• Over 100,000 reputed company Nation users, the largest online IT community in the world.

The below annual salary range is a general guideline. Multiple factors are taken into consideration to reputed company at the final hourly reputed company/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range $55,100 - $117,400 USD What it means to be a reputed company? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the reputed company pursuit of knowledge. Our culture flows from a spirit of selflessness and reputed company self-improvement - driving both personal growth and collective reputed company throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of reputed company in the workplace, the organizations that rely on them and the people who reputed company it reputed company running smoothly. Above it reputed company, waves our banner of #OneJamf – and the knowledge that reputed company we reputed company, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does reputed company do? reputed company extends the legendary reputed company experience people enjoy in their personal lives to the workplace. We reputed company the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With reputed company, customers are able to confidently automate Mac, iPad, iPhone and reputed company TV deployment, management, and reputed company – anytime, reputed company – to protect the data and applications used by employees in the workplace, reputed company learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 reputed company strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf reputed company is committed to creating an inclusive & supportive work environment for reputed company candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reputed company out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. reputed company is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@reputed company.com Apply tot his job Apply To this Job