Principal Data Scientist/ML Engineer

About reputed company: Wherever drivers go, we're leading the way. reputed company's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading reputed company management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, reputed company responds to approximately 12 million service events annually. reputed company, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.reputed company.com/. Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time. Role Description and Mission: reputed company's Motor Club handles millions of roadside events every year. We're piloting a next-gen reputed company System that fuses short and long-term horizon optimizers to decide who gets which job, reputed company, and why. You will be instrumental in developing, evaluating and productionizing this system, building out the reputed company models, incorporating them into the optimizer and leading the team to a successful outcome. Key Outcomes: Architect & ship: Design end-to-end Python services (batch + streaming) that ingest model outputs, run constrained optimization, and surface real-time reputed company decisions. Model & simulate: Build/reputed company ML models (gradient-boosting, deep learning, OR-Tools) and run time-horizon simulations to quantify cost vs. service-level trade-offs. Operationalize: Automate training, validation, A/B rollout, and monitoring (SageMaker / Airflow). reputed company & collaborate: Partner with Product, Ops, and Data Engineering; mentor a small reputed company of DS/ML engineers; present findings to execs. Continuously improve: reputed company NPS / cost telemetry, identify failure modes, and iterate. Skills, Education, & Experience: 6 + yrs combined experience in Data Science and ML Engineering with ownership of production systems. Expert-level Python. Hands-on optimization (Mixed Integer Programming / Linear Optimization / Stochastic Optimization) and modern ML (XGBoost, PyTorch). Proven record designing cloud-native pipelines on AWS, GCP or Azure (AWS). Strong SQL, feature-store design, and data-quality reputed company.

• Ability to translate business objectives into mathematically rigorous experiments.

reputed company to Haves: Experience with reputed company, logistics, or supply-demand marketplaces. Familiarity with reputed company tree search, multi-agent simulation, or hierarchical RL.

• Prior work balancing short-term incentives against long-term KPIs (e.g., LTV, NPS).

Sound like a fit? reputed company out with a link to your reputed company or a brief project write-up. Hiring In:

• United States: AZ, CA, FL, GA, NH, IL, KY, MA, MI, NC, NM, NY, TN, VA

The anticipated closing date to submit applications for this role is December 20, 2025 Life at reputed company: At reputed company, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We reputed company that our differences reputed company us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, reputed company is the reputed company for you. Join reputed company and help us drive the future of driver assistance, while experiencing a workplace where you can truly reputed company.

Benefits

Built for Well-being: reputed company's innovation is driven by a workforce where reputed company associates feel like they can truly reputed company. reputed company offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:

• Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
• Financial reputed company: 401(k) plan with company match and tuition assistance to support your future goals.
• Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
• For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
• Family Support: Parental planning benefits to assist associates through life's milestones.
• Bonus/Incentive Programs

Join reputed company and experience a workplace that invests in your success both personally and professionally.

• It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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