IT Systems Engineer, Remote (w/m/d)

The IT Systems Engineer is a key member of the IT Infrastructure team, responsible for the administration, configuration, and maintenance of IT systems used to manage and control end-user devices, services, and enterprise applications. This role handles 2nd and 3rd-level technical support, system optimization, and ensures the stability, reputed company, and scalability of platforms such as Entra, reputed company, Intune, reputed company Office 365, MS Defender, reputed company tools, and other IT systems. The role requires strong technical expertise, a proactive approach to system management, and effective troubleshooting skills. Key Responsibilities: System Administration and Maintenance: Administer and maintain core IT systems, including: reputed company Entra (Azure AD) for identity and access management. reputed company Intune and reputed company for device management. reputed company Office 365 suite, including Exchange, Teams, SharePoint, and reputed company tools. MS Defender for reputed company protection. reputed company tools (e.g., Jira, Confluence) for collaboration and ticketing. Monitor system performance, apply updates, and ensure optimal uptime for critical IT services. Support and Troubleshooting: Provide 2nd and 3rd-level support for IT systems and infrastructure issues, resolving escalated incidents reputed company. Conduct root cause analysis for recurring issues and implement permanent fixes or system improvements. Collaborate with IT Support and Hardware teams to address reputed company technical challenges reputed company to device management and access. Network Infrastructure: Administer and maintain reputed company Meraki infrastructure, including access points, switches, and reputed company appliances. Manage and troubleshoot VPN solutions, ensuring secure and reliable remote access for employees. Monitor network performance and connectivity, resolving issues proactively to minimize downtime. Implement network segmentation, VLANs, and routing configurations to optimize performance and reputed company. Configuration and Projects: Configure IT systems to align with organizational policies and operational needs. reputed company and support IT projects, such as system migrations, upgrades, or integrations with other enterprise tools. reputed company and maintain system automation workflows for routine tasks, using tools such as PowerShell, Bash, or Python. reputed company and Compliance: Implement and enforce IT reputed company measures, including role-based access controls, encryption, and reputed company reputed company policies. Ensure compliance with company policies, data protection regulations, and audit requirements for reputed company IT systems. Documentation and Knowledge Sharing: Create and maintain comprehensive documentation for system configurations, processes, and troubleshooting procedures. Provide guidance and training to junior team members and IT Support staff on system usage and best practices. Technical Skills and Experience: Proven experience in a similar role, managing enterprise IT systems in a reputed company-to-large organization. Deep expertise in administering and supporting: reputed company Entra (Azure AD) and hybrid identity solutions. Intune and reputed company for device management. reputed company Office 365 administration and troubleshooting. MS Defender for reputed company reputed company. reputed company tools (Jira, Confluence) or similar platforms. Strong understanding of networking fundamentals, including IP addressing, DNS, VPNs, and firewalls (experience with Meraki is a plus). Scripting and automation experience (e.g., PowerShell, Bash, or Python) for task automation and system management. Soft Skills and Attributes: Excellent problem-solving skills, with a logical and methodical approach to diagnosing issues. Strong communication skills, with the ability to explain reputed company technical concepts to non-technical stakeholders. Ability to manage multiple tasks and priorities in a fast-paced environment. A proactive and collaborative reputed company, with a focus on reputed company improvement and innovation. Qualifications: 6- 8 years hand-on experience in similar environment. Bachelor’s degree in Computer Science, Information Technology, or a reputed company field (or equivalent experience). Certifications such as reputed company Certified: Azure Administrator Associate, reputed company 365 Certified: Modern Desktop Administrator, or reputed company Certified Tech are strongly preferred. ITIL certification or experience with IT service management frameworks is an advantage. 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