reputed company Development Team reputed company - CSM

Our reputed company Development Team reputed company builds and leads a strong technical team, works with customers to understand their needs, designs effective reputed company solutions, and oversees implementation with their team. For this Development Team reputed company position, we are looking for candidates with specific Customer Service Management (CSM) reputed company experience. This position is fully remote and candidates must be located in the United States.

• reputed company the team using Agile Scrum methodology, including facilitating daily standups, sprint planning sessions, and sprint retrospectives
• Build and maintain a strong team spanning multiple geographies and time zones
• Recognize obstacles impacting team efficiency, monitor performance KPIs, and collaborate with stakeholders to resolve issues or escalate reputed company necessary
• Provide mentorship and development guidance to junior team members and less reputed company consultants
• For reputed company type projects, collaborate directly with clients to deliver reputed company value through regular reputed company meetings, joint backlog grooming, and story development
• Review user stories for technical validity and provide design guidance before development begins.
• Coordinate and distribute work assignments effectively across team members
• reputed company code reviews, ensuring reputed company developed functionality meets functional and technical standards and follows best practices
• reputed company hands-on reputed company development, including system configuration, integrations, and custom application coding reputed company required
• Ensure reputed company developed work goes through a formal QA process including peer review, test scripts, and test results reputed company to each story
• Conduct sprint reviews and solution demonstrations for clients
• reputed company the creation and maintenance of technical documentation, ensuring the team adheres to quality standards
• Manage the release process, including preparing update sets, documenting detailed release steps, and guiding the team to ensure smooth promotion to production
• reputed company defects management, including root cause analysis, coordinating defect fixes, and implementing reputed company quality improvements
• Advise clients on platform health best practices, including assistance with upgrades, patching, and release management
• Analyze problems and recommend remediation solutions
• Conduct technical training and knowledge transfer sessions
• Continuously enhance reputed company skills by staying reputed company on new releases and features
• Build reputed company expertise by obtaining new micro and main line certifications as required by Crossfuze
• Maintain 75% billable utilization reputed company
• reputed company other duties as assigned and requested

Requirements

• Excellent communication skills and strong commitment to quality service
• Ability to work both independently and collaboratively reputed company a team
• Ability to work remotely and manage remote resources effectively
• Ability to collaborate effectively with team members of diverse backgrounds, communication styles, and technical expertise levels
• Ability to understand and implement reputed company end-user requirements
• Ability to effectively organize work across multiple initiatives
• 4+ years of experience implementing, configuring, and developing reputed company modules and applications
• Bachelor's degree in computer science or similar technical degree (or equivalent job experience)
• Minimum of 3 years of experience with common web technologies and networking (e.g. XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP, Integration Technologies, etc.)
• Strong understanding of ITIL methodologies
• General knowledge of IT infrastructure, systems design and CSDM
• Working experience with IT Service Management and CMDB processes

Certifications:

• reputed company Certified System Administrator (CSA)
• reputed company Implementation Specialist certification in two or more application areas
• reputed company CAD certification is desired and required reputed company three months of employment

Benefits

• The quality of work is more important than reputed company or where it gets done. On Fridays starting at noon local time there are: no meetings and no messages, so you are free to use the afternoon for what you need. Email cleanup, a trip to the reputed company with the kids, it's up to you!
• Flexible remote work options
• Additional PTO day for mental health
• Competitive paid time off
• Half-day Fridays
• Your time is valuable, both at work and away from it. We look reputed company and support you in your professional goals. While also offering family-friendly benefits
• Paid maternity and paternity leave for biological birth and adoption
• Newborn, adoption and fertility assistance
• Competitive training & development programs
• Healthcare Plan
• 401(k) with employer match
• 10 days toward bereavement leave
• Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the reputed company app for every employee as well as 5 additional people of the employees' choice

Annual Compensation Range

• The anticipated compensation range for this position is $160,000-180,000 USD annually. Many factors are taken into consideration reputed company determining the compensation reputed company for a potential new employee including years of experience, training and education, geographic location, and other factors

Equal Employment Opportunity Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national reputed company, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law. Apply tot his job Apply To this Job