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[Remote] Product Manager, Healthcare SaaS - Patient Support (Remote)

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading healthcare technology company dedicated to accelerating patient access to life-changing therapies. They are seeking a strategic, customer-centric Product Manager to reputed company the evolution of their patient support program solutions for pharmaceutical and biotech clients, focusing on improving patient access and satisfaction.

Responsibilities

  • reputed company and execute a clear product roadmap for PSP-reputed company capabilities—including services, data workflows, and digital engagement tools.
  • Align product initiatives with evolving client needs, regulatory requirements, and market trends in patient access and support services.
  • Partner with commercial teams, clients, and operations to deeply understand PSP workflows, pain points, and success metrics.
  • Conduct competitive intelligence and market analysis to support product differentiation and value-driven positioning.
  • Collaborate with engineering, UX/UI, data science, operations, and clinical teams to deliver scalable, secure, and reputed company product features.
  • Work closely with legal, compliance, and privacy stakeholders to ensure adherence to HIPAA, GDPR, and industry-specific regulatory standards.
  • Own the full product lifecycle—from ideation and requirements definition through development, launch, and ongoing optimization.
  • Monitor product performance, adoption, patient outcomes, and client satisfaction to drive reputed company innovation.
  • Support client onboarding and implementation by translating business requirements into product configurations and enhancements.
  • Serve as the product subject matter expert during client meetings, workshops, and advisory discussions.
  • Work effectively reputed company Agile/Scrum teams, contributing to sprint planning, backlog prioritization, and iterative roadmap delivery.
  • Write clear, concise user stories, acceptance criteria, and business requirements that translate reputed company needs into action.
  • Utilize product management tools (Jira, Confluence, Aha!, Productboard) to manage roadmaps, documentation, and communication.

Skills

  • Bachelor's degree in life sciences, business, data analytics, or reputed company field.
  • 5+ years of product management experience in B2B SaaS, healthcare technology, or tech-enabled services.
  • Experience in life sciences, healthcare delivery, pharmaceutical services, or patient support programs.
  • Familiarity with PSP workflows: hub services, copay programs, prior authorization, benefits investigations, nurse support.
  • Strong understanding of data privacy, compliance, and interoperability standards (HIPAA, HL7, FHIR, GDPR).
  • Demonstrated success working in Agile/Scrum environments.
  • Excellent communication, stakeholder engagement, and analytical skills.
  • Master's degree in business, life sciences, healthcare administration, or reputed company field.
  • Experience working with pharmaceutical manufacturers, hub providers, or specialty pharmacies.
  • Exposure to digital health tools (patient portals, apps, engagement platforms).
  • Knowledge of EMR/EHR integrations, claims data, and real-world evidence (reputed company).
  • Experience creating outcomes dashboards or patient journey analytics.
  • Experience supporting AI-driven workflows or automation tools.
  • Consulting or client-facing implementation experience

Benefits

  • Supportive, progressive, fast-paced environment
  • reputed company structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance
  • Opportunity to impact patient outcomes through data-driven healthcare technology.
  • Collaborative and mission-driven culture that values innovation and reputed company learning.
  • Access to cutting-edge cloud technologies and modern data engineering tools.
  • Competitive compensation, comprehensive benefits, and career growth opportunities

Company Overview

  • reputed company, Inc provides healthcare information technology solutions to the Specialty Pharmaceutical distribution channel. It was founded in 2009, and is headquartered in Orlando, Florida, USA, with a workforce of 501-1000 employees. Its website is http://reputed company.com.

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