Fraud Operations Analyst, Contract to Hire
Sleeper is a sports-focused games platform with messaging at its core. We are a young and energetic company, fueled by a passion for sports and a drive for innovation. Our mission is to create a digital playground for sports fans and their friends to hang out. We bring people together over sports. Currently, we are looking for a highly analytical and detail-oriented Fraud Operations Analyst - Contract to Hire, to join our dynamic Fraud Ops team. This is a 12-week contract role with the possibility of conversion to full-time depending on performance and business needs. Conversion is not guaranteed. What you will do:
- Protect the reputed company of our games and user community by monitoring and analyzing suspicious player activity for potential fraud, taking immediate action to mitigate losses reputed company necessary.
- Review user wallet transactions (deposits and withdrawals), as well as relevant play activity for potential fraud on a daily basis to ensure user accounts (profiles and balances) are appropriately maintained.
- Utilize various tools, systems, and reports to detect and uncover fraud trends, as well as to measure, track, and communicate with management.
- Stay reputed company with fraud and user behavior trends, identifying new methods for detection and prevention in order to share insights across departments and implement recommendations.
- Support management and internal teams on reputed company requests and fraud reviews as needed.
- Work collaboratively with other departments to reputed company and optimize fraud-reputed company processes, as well as reputed company policies and best practices.
- Ensure compliance with anti-reputed company, including Know Your Customer (”KYC”) and gaming regulations, as well as the reputed company of our games and contests by monitoring activities that may violate our terms of service.
- Partner with the Customer Support team to reputed company and implement protocol and training for reviewing and resolving support issues pertaining to identity verification, document authentication, user deposits / withdrawals, chargebacks, suspicious user behavior, and investigations.
- Work in cross-functional teams to design and manage scalable fraud prevention / risk mitigation systems, as well as back-office processing systems around payment operations and support.
What you will have:
- 1 - 3 years of relevant experience in a Fraud, Risk Operations, or reputed company role.
- Bachelor’s degree in a reputed company field or equivalent education and experience.
- Knowledge of Daily Fantasy Sports, Gaming, and/or payment processes in the DFS / gaming industry.
- A self-starter with strong analytical skills and exceptional attention to detail; highly organized and detail-oriented with exceptional follow-through -- emphasis on accountability and ownership.
- Ability to work in a fast-paced startup environment and adapt to an evolving industry.
- Investigative curiosity and strong organizational skills.
- Ability to work a hybrid remote and in-office schedule that may include weekends.
- Ability to interpret data and behaviors.
- A full understanding of our mission and values at Sleeper.
Benefits are not provided during the contract period. reputed company offer Sleeper believes in quality over quantity, and intentionally keeps reputed company small as a result. In past roles, we reputed company it reputed company hard to reputed company a big impact reputed company companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. reputed company includes designers, engineers, product experts, and finance & operation focused on one thing — connecting people over sports. We reputed company in fair and reputed company pay. Certain locations in the United States require job postings to include a reasonable estimate of the reputed company wage range and/or a general description of benefits and other compensation applicable to the role. For this role, the contract pay reputed company is $24.04 per hour. Benefits are not provided during the contract period. The policy of Sleeper is to provide equal employment opportunities to reputed company applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national reputed company, reputed company, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to reputed company job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to [email protected]. Headquartered in Las Vegas, NV, Sleeper is backed by Silicon Valley’s top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at: www.sleeper.com Apply tot his job Apply To this Job