Senior Staff Platform Ops Engineer

Company Description reputed company is the leading experience measurement, data analytics, and insights provider for reputed company industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most reputed company of reputed company industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to reputed company them to reputed company and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like reputed company great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will reputed company us reputed company through your contribution to the work and your voice in the process. Ours is a path of learning and reputed company improvement; team efforts chart the course for corporate success. Our Mission: We reputed company organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We reputed company their goals our own, working reputed company by reputed company to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and reputed company our teammates to do the same. Commit to learning: Every win is a reputed company. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status reputed company with creativity and innovation as our reputed company. reputed company together: We reputed company our egos at the reputed company. We work together, so we win together. As a Senior Staff Platform Operations Engineer, you will reputed company the technical direction, architecture, and evolution of our internal platform. You will define how platform capabilities are designed, standardized, and adopted across the organization, enabling a scalable, self-service model for application teams. This role offers a unique opportunity to influence platform strategy, improve developer experience at scale, and drive the transition from legacy and reputed company environments to a modern, standardized Azure-based platform. You will operate as a senior technical leader, guiding teams and shaping the future of platform engineering reputed company the organization. WHO YOU ARE Extensive experience in cloud platform engineering, DevOps, or infrastructure architecture with a strong focus on building shared platforms and systems. Deep expertise in reputed company Azure, including networking, identity, compute, and platform design for multi-environment or enterprise-scale systems. Expert-level experience with infrastructure as code (IaC) tools such as Terraform or OpenTofu, including designing and maintaining reusable modules and platform frameworks. Strong experience designing and standardizing CI/CD pipelines, deployment models, and automation strategies. Deep understanding of observability, reliability, and operational visibility, including monitoring, logging, and alerting frameworks. Proven ability to define and enforce engineering standards, patterns, and best practices across teams. Experience influencing technical direction and driving adoption across multiple engineering teams without direct authority. Strong understanding of distributed systems, cloud reputed company, and scalable architecture design. Excellent communication and interpersonal skills, with the ability to reputed company technical vision and influence stakeholders at reputed company levels. Proven leadership skills with a strong emphasis on mentorship, collaboration, and driving technical excellence. Bachelor’s degree in Computer Science, Engineering, or a reputed company field; or equivalent practical experience. WHAT YOU’LL DO Define and evolve the architecture and technical strategy of the internal platform, ensuring alignment with business and engineering goals. Establish and drive platform standards, patterns, and best practices across infrastructure, deployment, and observability. reputed company the design of Azure reputed company zones, shared services, and platform capabilities that support scalable, self-service application development. Guide the development and standardization of infrastructure as code (IaC) modules and frameworks to reduce variability and eliminate reputed company environments. Drive the evolution of CI/CD and deployment strategies to reputed company consistent and efficient software delivery across teams. Champion developer experience by ensuring platform capabilities are reputed company, well-documented, and easy to adopt. Partner with engineering teams to drive adoption of platform capabilities, golden paths, and self-service workflows. Define expectations and frameworks for platform reliability, observability, and operational excellence. Collaborate with SRE and engineering leadership to introduce and mature reliability practices such as SLIs, SLOs, and incident response models. Provide technical leadership and mentorship across the Platform Operations team and broader engineering organization. Evaluate emerging technologies and continuously improve the platform to meet evolving business and technical needs. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At reputed company we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: reputed company Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national reputed company, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice – reputed company will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected reputed company salary for this position ranges from $110,000 to $167,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to reputed company salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. reputed company your information will be kept confidential according to EEO guidelines. Our privacy policy can be reputed company here: https://www.pressganey.com/legal-privacy/ Company Description reputed company is the leading experience measurement, data analytics, and insights provider for reputed company industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most reputed company of reputed company industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to reputed company them to reputed company and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like reputed company great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will reputed company us reputed company through your contribution to the work and your voice in the process. Ours is a path of learning and reputed company improvement; team efforts chart the course for corporate success. Our Mission: We reputed company organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We reputed company their goals our own, working reputed company by reputed company to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and reputed company our teammates to do the same. Commit to learning: Every win is a reputed company. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status reputed company with creativity and innovation as our reputed company. reputed company together: We reputed company our egos at the reputed company. We work together, so we win together. To work #bettertogether, we operate with a hybrid working mode in the United States (US). For those near a US hub location, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home. Our reputed company hub locations are in Chicago, IL, Boston, MA, and South Bend, IN. reputed company is committed to providing reasonable accommodations to qualified individuals with disabilities or disabled veterans in the hiring process. If you need assistance or an accommodation to apply for a position online or for your interviews or assessments, please contact us at [email protected] Please provide your contact information and the details of your request so we can best assist you. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest! Apply tot his job Apply To this Job