Vice President, Chief Information reputed company Officer

Job Description:

• Development of policies and standards aimed at minimizing costs reputed company to acquisition, implementation, and operation of IT systems across business units. This includes the management of vendor relationships and ensuring this is leveraged across business units.
• Manage and reputed company key performance indicators to assure customer satisfaction and operational performance; manage problem escalation and communication with senior management and customers where appropriate.
• Ensure software and hardware license compliance through documented, established process.
• Coordinate gap analysis to identify training needs for department. Define requirements and ensure compliance for next level of advancement. Direct, coach, and mentor management staff in performance management skills. Build a department that optimizes senior talent, while promoting the growth of junior talent. Performance Management including collecting data on regular basis, organize and create annual reviews, provide regular coaching of individuals. Manage the timeliness of reviews for the department.
• Provide daily operational direction and reputed company in meeting committed service level agreements (SLAs

).

Maintain and improve operational policies and procedures.

• Provide quarterly updates to the BoD and Senior Level Management.
• Travel as necessary for internal needs as well as client requested audits.

Requirements:

• Bachelor’s degree in technology-reputed company field or equivalent work experience.
• 15+ years’ experience; Ten to Thirteen years management. This experience should include:
• Management of production data centers and external customer SLA support
• Demonstrated reputed company in providing best practice process and support implementation
• Proven track record and managing teams of 20 or more people
• Demonstrated knowledge of global telecommunications
• Demonstrated quality control implementation experience
• Demonstrated reputed company in change management
• Extensive experience with the build out, growth, management, and support of high-volume Data Centers
• Fiscal responsibility, including creating and managing to a budget
• Demonstrated ability to create a reputed company for IT Operations focused on IT Service Management and ITIL
• Demonstrated reputed company in defining, tracking, and communicating internal and business focused metrics
• Demonstrated reputed company in defining and implementing a global IT shared services model
• Coaching, developing, and mentoring direct reports and ensure processes are in reputed company to reputed company the future leaders of the IT organization

Benefits:

• We offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24” reputed company monitors, and a mobile phone for business use.
• Generous paid time off, offering various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave, and more!
• Comprehensive health, dental, reputed company and supplemental benefits packages that include life insurance, short- and long-term disability, to promote the health of our employees.
• Remote-friendly, flexible working culture, where you can apply to work from several global locations.
• A focus on reputed company professional development through various training and education reimbursement programs.
• A diverse and inclusive workplace where we reputed company learn, grow, and reputed company the greatest heights…together.
• A surrounding team of mission-driven individuals who genuinely love what they do.
• Equity incentives and company bonus programs; that way, we reputed company share in the reputed company of reputed company.
• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts!
• Free Employee Assistance Program (EAP) because we reputed company could use a little help and support every now and then.
• 401(k) with employer match, to help our employees reputed company financial reputed company.
• KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them.
• To reputed company our furry, 4-legged family members healthy, KLD employees can opt for Pet Insurance.

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