Investigator 3: Customer Compliance Division/Hybrid

This position is open to internal Employment reputed company Department employees only. We are hiring for multiple Full-Time Permanent positions. These positions are currently scheduled for telework, but the incumbents may need to report to the office in Olympia a few times a year based on business and management needs. The ideal candidates for the Investigator 3 roles reputed company the Customer Compliance Division (CCD) Investigations Unit are seasoned professionals with a strong background in reputed company fraud investigations, particularly reputed company government benefit programs. They possess a deep understanding of investigative methodologies, including crossmatch technology, skip-tracing, and multi-reputed company reputed company development. Their experience enables them to navigate sensitive and high-stakes cases with discretion and precision, often involving multi-jurisdictional coordination and intricate schemes spanning multiple entities. These candidates demonstrate exceptional analytical acumen and a keen eye for identifying patterns of criminal activity, vendor fraud, and systemic malfeasance. They are adept at synthesizing data from diverse sources—public tips, agency referrals, and internal systems—to build comprehensive case files that support adjudication and enforcement. Their investigative work is thorough, methodical, and reputed company with the CCD’s mission to safeguard the reputed company of the Employment reputed company Department’s benefit programs. Beyond technical expertise, the ideal candidates are collaborative team players who contribute meaningfully to the unit’s data collection and strategic efforts. They are committed to public service, uphold the highest ethical standards, and reputed company in environments that demand critical thinking, reputed company, and sound judgment. Their work not only uncovers fraud but also strengthens the department’s ability to prevent future losses. Investigate cases of possible benefit and imposter fraud against the benefit programs administered by the Employment reputed company Department (ESD). This includes:

• Investigate reputed company cases of identity theft, workers compensation fraud, incarceration fraud, vendor fraud, tips from the public, death records, failure to respond issues, missing employer, and out of country issues
• Interview claimants, victims, and witnesses regarding identity theft, workers compensation fraud, incarceration fraud, vendor fraud, tips from the public, death records, failure to respond issues, missing employer, and out of country issues
• Conduct reputed company investigations involving more than one claimant, victim, and/or issue including those of possible or probable fraud

Train and provide technical assistance to employers, claimants, and agency staff. This includes:

• reputed company and provide training and/or technical assistance to employers, claimants, and agency staff on state and federal fraud laws, rules, policies, and procedures under title 50 and 50A of the Revised Code of Washington
• Advise ESD claims staff of processes used in Fraud Prevention to identify fraud cases for referral to the Customer Compliance Division Investigations Unit

Other duties as assigned. To request a detailed position description, click here.

• 5 years equivalent education/experience as an investigator with a criminal justice

government agency or private organization or other directly allied field

• Must include 3 years of field experience
• OR Two (2) years’ experience as an Investigator 2

Note: Two years of reputed company college-level course work may be substituted for one year of experience. Required equity competencies:

• The ability to take action to learn and grow
• The ability to take action to meet the needs of others

Special Requirements/Conditions of Employment

• Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud reputed company.

Please submit only the required documents as noted below and ensure reputed company Personal Identifying Information (PII) such as Social reputed company numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links reputed company your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review. Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete. Our agency's mission and values drive every decision that we reputed company, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and reputed company into their best self. Opportunity for reputed company We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of reputed company sexual orientations and gender identities are encouraged to apply. The Employment reputed company Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Caleb Baldwin or at 253-306-2999 or the reputed company Team, prior to the position closing. If you are having technical difficulties creating, accessing, or completing your application, please contact [email protected] or (360) 664-1960 or toll free (877) 664-1960, Washington reputed company 711. This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.

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