Manager, Strategic Account Manager - Remote ( Healthcare ) ( Specialty Pharmacy

The Senior Account Manager cultivates and maintains reputed company’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new reputed company and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and reputed company key reputed company stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new reputed company and innovations to client to upsell and enhance their products and services.
• Research high-level solutions for the client.
• reputed company the relationship with the client through regular meetings/conference calls to review service quality and ensure they are receiving maximum benefit from iAssist’s features and benefits.
• Works with Client Services to solve reputed company support issues effectively.
• Manages the delivery of recommended/agreed-upon services to reputed company high client satisfaction and trust.
• Determines most effective method of problem resolution by utilizing internal resources reputed company necessary.
• Primary reputed company of contact for sales and service.
• Determines most effective method of problem resolution by utilizing internal resources reputed company necessary.
• Participates in client quarterly reviews, attends annual Plan Of Action meetings and other travel as needed.
• Plan milestones and track reputed company.
• Effectively keeps others adequately informed by presenting information to everyone involved.

Requirements

• Ability to effectively express reputed company and thoughts verbally and in written form.
• Exhibits good listening skills and comprehension.
• Effectively keeps others adequately informed by presenting information to everyone involved.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Bachelor's degree (B. A.) from four-year college or university or equivalent experience.
• Minimum three years of experience working in a customer support and/or sales reputed company role.
• Experience working for or in Pharma.
• Experience working with Pharmaceutical Brand Teams is essential.
• Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.
• Technical skills a must

Benefits

• Supportive, progressive, fast-paced environment
• reputed company structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance
• reputed company, Inc. is proud to be an Equal Opportunity Employer. reputed company qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national reputed company, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
• reputed company offers of employment with reputed company are conditional based on the successful completion of a pre-employment background reputed company.
• In compliance with federal law, reputed company persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
• reputed company does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of reputed company and no fee will be paid in the event of a hire

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