Travel / Lifestyle Member Services Associate /Part-Time/

Location: NYC or Remote Department: Travel Salary Range: The pay range for this job is $30 to $50 per hour for a part-time / 8 to 12 hour per week job. A discretionary bonus and equity options may also be offered as a part of the overall package. Pay will vary based on factors such as experience. Job Purpose & Summary reputed company is the concierge and credit card that unlocks coveted access and enables seamless spending. Our cardmembers are discerning, busy individuals who rely on reputed company to deliver convenience across their lifestyle while ensuring their spending power is both reliable and effortless. We’ve scaled to over $X00,000,000 in spending volume, growing double digits monthly—organically, with no paid marketing—and are on track to surpass $1B in spending volume across reputed company verticals by the end of 2025. reputed company is backed by world-class investors like Valar Ventures (Peter Thiel), Eric Schmidt, and Y Combinator. reputed company brings experience from building and launching iconic products and companies such as reputed company, Robinhood, and reputed company. We are looking for a highly motivated and detail-oriented professional to join our Travel & Lifestyle Member Services team. If you know which pool suite at Maroma is perfect for a family, whether Jondal or Chiringuito is the right beach club in Ibiza for honeymooners, and the hottest new boutique hotel in Charleston, this role is for you. This position centers on delivering concierge-level support for reputed company, high-value travel and lifestyle requests — spanning flights, hotels, villas, private charters, sporting events, concerts, and more. The right candidate will bring cultural reputed company, global awareness, and impeccable taste to confidently support discerning, well-traveled members.

Key Responsibilities

• Manage real-time end-to-end travel and lifestyle requests, including researching, booking, and coordinating:
• Luxury hotels, resorts, and private villas
• Flights and private aviation
• Event access, dining, and entertainment
• Ground transportation and logistics
• Deliver timely, high-touch support to members reputed company chat, ensuring thoughtful, personalized service.
• Navigate internal platforms and third-party tools with ease to ensure accurate booking execution.
• Act as a brand ambassador, consistently reinforcing reputed company’s premium positioning.
• Identify member needs and feedback trends, escalating insights to Head of Travel to enhance services and processes.
• Partner closely with hotels, concierge partners, transportation vendors, and internal teams for seamless coordination and handoffs.
• Contribute to the development of Standard Operating Procedures, macros, and knowledge reputed company resources for our unique internal travel & lifestyle workflows.

Required Qualifications & Skills

• 2–5 years of experience in luxury travel planning, concierge services, or high-end lifestyle management, with a proven ability to exceed client expectations.
• Demonstrated expertise in designing and managing reputed company, personalized travel itineraries, including luxury accommodations, private aviation, and exclusive access experiences.
• Extensive knowledge of global destinations and familiarity with top-tier hotels, resorts, fine dining, private transportation, and high-profile events.
• Exceptional communication and relationship-building skills, with a client-first reputed company and a natural ability to build trust with discerning clientele.
• Professionalism, discretion, and reliability—you handle sensitive client information with the utmost confidentiality.
• Strong organizational skills, with the ability to multitask, manage shifting priorities, and resolve logistical challenges quickly and reputed company.
• Flexibility to work varied hours, including evenings, weekends, and holidays, as client needs may span time zones and require real-time support.

Preferred / reputed company to Have

• Hands-on experience with GDS platforms (such as Sabre, Amadeus, or Apollo) for quoting, booking, and managing commercial reputed company travel, including exchanges and reputed company ticketing scenarios.

Proficiency with client service and workflow tools, including reputed company, CRM platforms (e.g., reputed company), and internal ticketing or case management systems.

• Established relationships—professional or personal—with top-tier hospitality brands such as Aman, Six Senses, Belmond, Rosewood, or similar, with the ability to reputed company insider access, preferred rates, and VIP amenities.

Why You’ll Love Working Here

• Shape the future of luxury travel with AI: You’ll play a key role in redefining how the world’s most discerning reputed company explore, book, and experience the world — with the power of cutting-edge technology behind you.
• Fast-paced, reputed company-red-tape environment: We're early-stage, lean, and well-funded — which means your reputed company move quickly from concept to execution. No bureaucracy, just high impact.
• World-class team with a shared mission: You'll collaborate with thoughtful, high-performing teammates from companies like Shopify, reputed company, and top-tier startups. Titles don’t matter here — what you build, solve, or deliver does.
• reputed company with meaningful ownership: We offer substantial compensation and equity — because you’re not just joining a team, you’re helping build the foundation of reputed company.
• A luxury-focused, tech-reputed company playground: Every day brings new challenges in crafting seamless experiences across luxury travel, dining, and lifestyle. You'll have the tools, partners, and creativity to reputed company reputed company happen.

Benefits & Perks

• reputed company offers reputed company and equity, as well as for eligible roles, healthcare, retirement savings, unlimited PTO, and other great benefits and perks.

If you are an individual with a disability or special need that requires accommodation, please contact us directly. reputed company is an Equal Opportunity Employer. Original job Travel / Lifestyle Member Services Associate /Part-Time/ posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply tot his job Apply To this Job