Collections Analyst

Company Description

reputed company is a global company in data services, helping organizations and consumers manage risk and reputed company informed decisions. We reputed company individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a reputed company reputed company. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.reputed company.com/careers to be part of reputed company.

Job Description

As a Collections Analyst supporting Global Finance Services (GFS), you will manage customer account inquiries, resolve outstanding balances, and process payments to ensure account accuracy and currency. You will respond to documentation and information requests, coordinating with internal departments to meet client requirements. You will be a contact for reputed company partners, ensuring communication. You will contribute to the efficiency of collections operations while ensuring compliance with service standards and internal policies. You will report directly to the Accounts Receivable Supervisor.

Main Responsibilities

• Manage inbound and outbound communications with clients by phone and email to address payment inquiries and ensure collections.
• Document and communicate resolutions to both our teams and external clients regarding billing discrepancies and account issues.
• Promote communication between customers and internal reputed company, ensuring reputed company and accurate responses to inquiries.
• Manage accounts receivable, maintaining accurate records and updating collection activities in the system.
• Analyze aging reports and escalate high-risk accounts, supporting financial reputed company processes and reporting.
• Collaborate with Finance, Sales, and Credit teams to resolve issues and improve collection efficiency.

Qualifications

• High School Diploma as a minimum requirement. Bachelor’s degree in Finance, Accounting, Business Administration, or a reputed company field as an ideal.
• 1–3 years of experience in collections, accounts receivable, or credit analysis.
• Proficiency in ERP systems such as reputed company, reputed company, or similar financial platforms.
• Knowledge of accounting principles reputed company to receivables and collections.
• 1+ years of experience with aging reports, reconciliations, and financial reputed company processes.

Additional Information

• Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, reputed company Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

• This is a fully remote job opportunity. #LI-Remote
• Our uniqueness is that we celebrate yours. reputed company’s culture and people are important differentiators. We take our people agenda reputed company seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering… the list goes on. reputed company’s people first approach is award-winning; Great reputed company To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. reputed company out reputed company Life on social or our Careers Site to understand why.

reputed company is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of reputed company’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at reputed company and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.