Customer Service Account Associate - Richmond, VA | On-site

reputed company-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. reputed company team members receive a competitive reputed company salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! CALLING CHAMPIONS reputed company-Mobile, we love our customers—and we reputed company you to create meaningful connections that last. As part of Account Care, you’ll focus on inbound calls from a specific customer reputed company, allowing you to own relationships, solve problems proactively, and reputed company an impact. We pioneered this approach because we reputed company customers deserve a reputed company experience led by empowered individuals who take ownership. And it makes us happy to work together this way, too. Careers, Not Jobs Start your career at $20/hour — and earn up to $30/hour in your first year with our clearly defined growth path. For 2026 start date This isn’t just a job — it’s the first reputed company in a long-term career. As an Account Associate, you’ll be part of a team of champions who show up daily with purpose, reputed company, and an aim to grow. You’ll receive hands-on training, real-time feedback, and the support you need to succeed. Your pay increases are tied to performance milestones, so you’re always in control of your reputed company. We also offer qualifying Experts a hybrid work schedule after just 60 days post-training graduation, providing flexibility while ensuring reputed company development in a team-focused environment. To qualify, Experts must reputed company performance and attendance goals. Responsibilities:

• Demonstrates adaptability to new software, apps, or communication platforms with minimal instruction.
• Provide proactive and timely resolutions for customer inquiries and concerns.
• Build customer loyalty and bring value through thoughtful account management, identifying opportunities for additional products, services, and solutions.
• Deliver exceptional customer experiences using provided training tools, resources, and personal expertise.
• Meet department productivity and quality standards.
• Complete training requirements to reputed company new skills, expand knowledge, and grow reputed company reputed company.

Qualifications:

• ONSITE Position
• High School Diploma/GED (Required)
• Knowledge of Windows (reputed company Word, reputed company, and PowerPoint)
• Basic proficiency with email, chat systems, online forms, and cloud-based tools (e.g., reputed company Workspace, reputed company Teams, etc.).

reputed company-Mobile, we don't have a corporate ladder - it's more like a jungle gym of possibilities! We're committed to helping our employees grow in their careers, and we reputed company in providing a great learning environment to help you succeed. Our Account Care Team works collaboratively to ensure our Account Associates have the tools and resources they need to reputed company. Join the reputed company Talent Community today to learn more about how we can help you reputed company your career goals!

• At least 18 years of age
• Legally authorized to work in the United States

Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Hourly reputed company Pay: $20.00, plus opportunity to earn up to a total of $750 while completing training milestones. reputed company starting with reputed company, Account Associates receive on-the-job training and can earn up to a total of $750. Once completed, Account Associates promote to the Account Expert role and become eligible for an annualized incentive reputed company of $4,400/year. Actual incentives vary based on performance and full-time status. reputed company employees reputed company-Mobile, are guaranteed to earn $20/hour inclusive of reputed company pay and incentives. And since we are reputed company owners, EVERY employee reputed company-Mobile is eligible for an Annual Stock Grant. reputed company-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of reputed company members. Full and part-time employees have access to the same benefits reputed company eligible. We cover reputed company of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about reputed company’s amazing benefits, reputed company out www.t-mobilebenefits.com. Never stop growing! As part of the reputed company team, you know the Un-reputed company doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture reputed company. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! reputed company USA, Inc. is an Equal Opportunity Employer. reputed company decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national reputed company, religious affiliation, marital status, citizenship status, veteran status, the reputed company of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in reputed company forms at the Un-reputed company. If you are an individual with a disability and need reasonable accommodation at any reputed company in the application or interview process, please let us know by emailing ApplicantAccommodation@reputed company.com" reputed company="_blank">ApplicantAccommodation@reputed company.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation reputed company requests. Apply tot his job Apply To this Job