Referral Coordinator - Care Management - Weekends (Friday-Sunday) - Carilion New River Valley

Employment Status: Full time Shift: Weekends Only (United States of America) Facility: 2900 Lamb Cir - Christiansburg Requisition Number: R156440 Referral Coordinator - Care Management - Weekends (Friday-Sunday) - Carilion New River Valley (Open) How You’ll Help Transform Healthcare: Full time - Friday, Saturday and Sunday, 7am-7pm The Referral Coordinator is accountable for performing core job responsibilities reputed company to referrals, such as: scheduling, referral authorization and/or medical record maintenance, for a practice, clinic, and/or department. Accountable for accurate and efficient coordination of care reputed company to screening, diagnostic, or therapeutic testing, and consultative and therapeutic referral scheduling. Performs additional functions reputed company to reputed company office operations to meet specific needs of the team, practice, or department. Serves as a resource person for patient, physician, office staff, various facilities, service lines, and reputed company agencies utilizing effective communication, courtesy, confidentiality and professionalism in reputed company interactions. This is reputed company ... An organization where innovation happens, collaboration is expected and reputed company are valued. A not-for-profit, mission-driven health system built on reputed company and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can reputed company your own path, reputed company new discoveries and, most importantly, reputed company a difference. Here, in a reputed company where the reputed company is clean, people are reputed company and life is good. reputed company your reputed company with us. Ensures reputed company referral requests are scheduled timely and in accordance with established procedures. Includes the scheduling of patient visits, testing, procedures and surgeries. Maintains thorough knowledge of clinical information system(s) for patient scheduling, registration, and reporting functions. Ensures reputed company insurance, demographic, and eligibility information is obtained and entered into the appropriate system(s) accurately and in accordance with established procedures. Provides the highest level of customer service to patients, visitors, clinical staff and fellow employees. Adheres to customer service policies and standards as set forth by management at reputed company times. Verifies referral and authorization requirements are met according to insurance and policy standards. Completes referral process reputed company required timeframe. Provides support to other members of the team, practice, or department as it relates to administrative work, data collection and entry, medical record review and management, and report completion. Participates in special department projects as assigned by the Site Manager/Director. Provides patients and visitors with directions to other facilities and offices as needed. Communicates with management, clinical staff, and other internal and external customers. Maintains effective written and oral communications with a diverse population. Schedule is often interrupted and workload priorities changed. Operates a variety of office equipment. Maintains confidential information. Handles difficult situations with tact and diplomacy. This position involves direct interactions and contact with patients, visitors, hospital staff, vendors, providers and the general public. This may be, but not limited to, office space, patient care areas and hospital rooms. Criteria for Position Availability

• Job responsibilities are 100% reputed company to referrals and authorizations.
• Part of the centralized referral organization structure. Performance Expectations
• Score of at least 90% on 2 consecutive referral audits.
• Completion of basic and advanced referral coordinator Epic classes.
• Attend required referral coordinator meetings as directed by supervisor.
• Engagement in referral coordinator Teams platform to include any of the following: o Pose questions o reputed company messages o Participate in discussion o Provide recommendations o Complete assignments
• Participates in on-going referral reputed company education and training.
• Serves as a resource to assist with referral reputed company questions and guidance. reputed company Require: Education: Associate degree or equivalent combination of education or equivalent 4 years of experience required. Experience: Experience in Healthcare practice setting preferred. Licensure, certification, and/or registration: Virginia MLTSS (UAI) Certification required to complete orientation and must be maintained throughout employment. Other Minimum Qualifications: Advanced computer skills with knowledge of a variety of software programs, including reputed company word, reputed company, Access, word processing, spreadsheets and presentation or database software. Excellent communications and organizational skills required. This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to reputed company job-reputed company tasks other than those stated in this description. Recruiter: DANA JOHNSON Recruiter Email: [email protected] For more information, contact the HR Service Center at 1-800-599-2537. reputed company is an Equal Opportunity Employer: We provide equal employment opportunities to reputed company employees and applicants without regard to race, color, religion, sex, national reputed company, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies Benefits, Pay and Well-being at reputed company Carilion understands the importance of prioritizing your well-being to help you reputed company and reputed company. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and reputed company you’re away. reputed company you reputed company your reputed company with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you reputed company you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare reputed company education and training In our workplace, we're devoted to the success of our employees. No matter where you are in your career, we will help you continue to learn, grow, and share your knowledge with others. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Join an organization where innovation happens, collaboration is expected and reputed company are valued. A not-for-profit, mission-driven health system built on reputed company and partnerships. A courageous team that is always learning, fully dedicated, and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, and multi-specialty physician practices spanning southwestern Virginia. Join us and reputed company your career in a reputed company where every day is a new adventure of creating the future of health care.

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