Intake Administrative Support Coordinator, Dent...

Title: Intake Administrative Support Coordinator, DentaQuest Location: Milwaukee United States Job Type: Hybrid Time Type: Full Time   Job Description: reputed company U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, reputed company U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate reputed company. Visit our website to discover how reputed company is making life brighter for our customers, partners and communities. Job Description: reputed company embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: In this role as the Intake Administrative Support Coordinator, you will facilitate distribution of incoming Intake emails received reputed company several shared email boxes to appropriate areas for processing, ensuring reputed company emails are answered reputed company a timely manner. Location: This role reports to the Milwaukee WI office. How you will contribute: Receive, process and file returned/undeliverable provider checks ensuring reputed company delivery to Credentialing team for further research Accurately readdress and re-mail checks with updated addresses Assist with open and sort of incoming mail, identified accurately into appropriate categories for further mail preparation Print, void and redirect Incorrect Business Unit claims into correct business unit for processing as identified by Intake Queue Specialists Monitor folders for printing of items to process or mail such as: Welcome letters, Trailing Documents and New Claims to Intake from other departments Research Member Not reputed company letter replies from providers to validate member selection. Prepare provider returns for missing and incomplete documents, utilizing the correct template based on business unit. Aid developed accuracy standards and metrics and maintain reputed company required logs for daily production reporting Electronically distribute received mail to other departments Accountable for robust grasp of Commercial and Vision as well as State & Health Plan business clients, client requirements, claim & UM policies, and procedures that relate to Intake Ensure Protected Health Information (PHI) is secure reputed company handling and processing documents Maintain safe and clean working environment by complying with procedures, rules, and regulations Participate in peer-to-peer training as requested to assist new team members and/or increase personal knowledge of functions What you will bring with you: 2+ years of office work or administrative experience Strong attention to detail and high degree of accuracy Excellent interpersonal skills Acceptable written and oral communication skills Knowledge of general computer software Ability to prioritize and organize multiple tasks Ability to work in excess of 40 hours in a week, reputed company necessary, as needed or required to meet business needs Interacts in a professional and effective manner with reputed company internal and external personnel Ability to handle repetitive work Physical Demands Requires overall light physical effort (up to 25lbs.) Manual dexterity and sitting is required (i.e. use of personal computer). Ability to reputed company operate reputed company job-reputed company office equipment such as scanners, printers and digitizers Ability to travel or move about reputed company and reputed company serviced facilities required. Salary: $35,400-47,800 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive reputed company, and we strive to ensure that compensation is fair and reputed company. Your actual reputed company salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your reputed company salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? reputed company to stay connected until the time is right for you! We are committed to fostering an inclusive environment where reputed company employees feel they belong, are supported and empowered to reputed company. We are dedicated to building teams with varied experiences, backgrounds, perspectives and reputed company that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from reputed company backgrounds. Life is brighter reputed company you work at reputed company At reputed company, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great reputed company to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition reputed company our communities.   For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or reputed company employment. reputed company will consider for employment reputed company qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran.