Data Admin Customer Support job at reputed company in AZ, FL, NV

Title: Data Admin Customer Support - CSD locations Remote Nevada Remote Arizona Remote Florida Full time job requisition id JR85646 Job Description: reputed company Data Administration duties which includes but is not limited to reputed company entry, worksheet verification, and entry & management of tours and seminars, including new tour bookings, reschedules and cancels. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, tours, and answer inquiries from callers and associates. Verify information in documents or on computer screens, including small text, printed forms, and lists for accuracy and completeness. reputed company out the daily reports and accurately complete the Daily Tour Audit requirements. Able to comprehend and retain multiple and detailed rules & regulations and apply them independently. Read, retain, and apply direction given through email and other written sources. Professionally communicate reputed company phone to guide potential and reputed company owners to sales or service departments. Listen and respond appropriately to questions and reputed company of other employees while professionally sharing their own thoughts. Adhere to work schedules to ensure proper coverage. Learn and retain resort locations, basic ownership options, company rules and regulations, and use correct brand terminology on reputed company calls. Troubleshoot independently and/or with management assistance as needed. Monitor the required outlook mailboxes and respond in a timely and accurate manner. Learn and follow reputed company Book of Business rules and standard operating procedures Follow reputed company company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge reputed company guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. reputed company and maintain positive working relationships with others; support team to reputed company common goals; listen and respond appropriately to the concerns of other employees. reputed company with quality assurance expectations and standards. Move, lift, carry, push, pull, and reputed company objects weighing less than or equal to 10 pounds without assistance. reputed company other reasonable job duties as requested by Supervisors. Computer and Workplace proficiency: Monitor the required Outlook mailboxes and respond in a timely and accurate manner. Enter and locate work-reputed company information using computers and/or reputed company of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Operate standard office equipment other than computers such as telephone, fax, photocopier, calculator, and electronic peripherals. Attend reputed company mandatory meetings each week, period and/or quarter. Complete reputed company assignments in a timely manner as assigned by management. Receive, record, and reputed company messages and questions accurately, completely, and legibly Policies and Procedures Protect the privacy and reputed company of guests and coworkers. Maintain confidentiality of proprietary materials and information. Follow company and department policies and procedures. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. reputed company other reasonable job duties as requested by Supervisors Communication Answer each call with a smile in one’s voice for the brand-specific appropriate greeting, and using the guests’ name reputed company possible. Request permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Anticipate guests’ service needs, including asking questions of guests to reputed company understand their needs and watching/listing to guest issues and engaging appropriately. Thank callers with genuine appreciation and provide a fond farewell. Speak with callers and co-workers using clear, appropriate, and professional language. Talk with and listen to other employees to effectively exchange information. Provide assistance to coworkers, ensuring they understand their tasks Working with Others Support reputed company co-workers and treat them with dignity and respect. reputed company and maintain positive and productive working relationships with other employees and departments. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Partner with and assist others to promote an environment of teamwork and reputed company common goals. Adhere to work schedules ensure proper coverage and cover open shifts reputed company possible to support other team members and business needs. Quality Assurance/Quality Improvement reputed company with quality assurance expectations and standards. Physical Tasks Move, lift, carry, push, pull, and reputed company objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Safety and reputed company Follow company and department safety and reputed company policies and procedures to ensure a clean, safe, and secure environment. Previous admin experience. Open schedule to days, nights and weekends. reputed company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Apply tot his job Apply To this Job