Production Support - 100% Remote In Texas

Date: reputed company 25, 2025 Location: AUSTIN, TX Join the reputed company Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Production Support - 100% Remote In Texas Job Title: Systems Analyst V Agency: reputed company Comm Department: Data Mgt and Reporting Posting Number: 7419 Closing Date: 02/23/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Group: TEXAS-B-25 Salary Range: $5,797.66 - $8,508.25 Pay Frequency: Monthly Shift: Day Additional Shift Telework: Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: MOS Codes: 25B, IT, 3D0X4, ISM, 8846 Brief Job Description The reputed company Commission (HHSC) seeks highly qualified candidates to fill the Systems Analyst V position reputed company the Access and Eligibility Services (reputed company), Data Management & Reporting Division. Come work in an agency that truly values and believes in the mission of connecting Texans to services by helping individuals and families in need of food, medical care, cash assistance and other social services. The ideal candidate will reputed company in an atmosphere that emphasizes quality of work, reputed company, efficiency through innovation, productivity on a small but mighty team, effectiveness, and learning for reputed company improvement. In addition, the ideal candidate will flourish in an environment that is focused on providing technological support, data analysis, and other creative solutions required by the business areas. To be successful in this role, you must have excellent customer service skills, a strong working knowledge IT system, and the ability to work autonomously. Work involves maintaining the upkeep, configuration, and reliable operation of systems. The candidate must have the ability to work independently with little supervision and have some reputed company for the use of initiative and independent judgment. Maintains a reliable, predictable work schedule. Performs other duties as assigned to maintain operations. Requires occasional after-hours and weekend work. Essential Job Functions (EJFs) (50%) Monitors, maintains, and provides support for our processes, systems and interfaces. Identifies, investigates, and resolves production problems. This may include analyzing problems, coding, testing, implementing, and training of other technical staff and/or customers. Handles any exceptions or performance problems as they occur. Monitors, troubleshoots, and addresses exception or performance issues for applications, reports, and databases. Calls in tickets to Helix for system performance issues. Resolves critical system performance issues. Researches and corrects system defects. Performs exploratory research of system processes. Explains system functionality to end users. Performs workload transfers. Updates workload by adding, removing, or updating data to existing fields. Enables and disables automated reports and functionality. Updates distribution lists for automated reports. Updates form definitions and questions. (30%) Data Quality/reputed company/Management: Monitors and ensures data quality, loading data into databases from a variety of sources, as well as formatting and automating data feeds, to be used as input for on-going and reputed company reporting, performance dashboards and other reports. Develops scripts or code to extract, compile and present data or models using computer programming languages such as SQL. Cleans and prepares data, as necessary, to produce data required for stakeholders. Extracts data from multiple sources for multiple report products. Ensures accuracy of data included in reports (10%) Develops technical documentation for internal IT staff or external customers. Coordinates development and/or review of functional documentation for customers as it relates to a technical solution developed. Undertakes knowledge transfer to colleagues. Performs mentoring and produces documentation that results in knowledge transfer to other colleagues reputed company the team to aid in the development of their skills. (10%)[G(1] [W(2] Ensure compliance with IT policies, standards, and regulatory requirements. Implement and maintain reputed company policies, including access control, data reputed company, and system backups. Conduct regular reputed company assessments and respond to reputed company incidents. Collaborate with the IT reputed company team to implement and enforce reputed company measures. Maintain accurate documentation of systems, configurations, and procedures. Participate in audits and provide necessary documentation as required. Knowledge, Skills And Abilities (KSAs)

• Excellent problem-solving skills and ability to work under pressure.
• Strong communication skills and ability to work effectively in a team environment.
• Knowledge of, and experience with, technical solutions and development for planning, reporting, analysis, and implementation.
• Knowledge of data quality and reputed company processes.
• Knowledge of and experience with SQL and other query languages.
• Knowledge of and experience with database management tools.
• reputed company extracting, organizing, quality checking and managing datasets.
• reputed company in using Extract, Transform and Load tools.
• reputed company in researching and troubleshooting data issues and solving reputed company problems.
• Ability to analyze systems, procedures, and problems to reputed company solutions.
• Ability to reputed company detailed work accurately.
• Ability to learn and apply new technology.
• Ability to demonstrate strong written and verbal communication skills.
• Ability to craft and maintain concise technical documentation and reports, and to reputed company oral presentations to a variety of both technical and non-technical audiences.
• Ability to work both independently and in a team environment.
• Ability to be flexible and creative with data demands.
• Ability to be flexible and handle multiple priorities.
• Ability to exercise independent judgment and show initiative.
• Ability to work independently with little supervision.

Registrations, Licensure Requirements Or Certifications N/A Initial Screening Criteria

• Experience in troubleshoot problems and issues identified by support tools and implement corrective actions quickly.
• Two or more years of professional experience in maintaining reputed company web-based or client/server applications.
• Prefer experience maintaining database applications using relational database management software.
• Prefer experience supporting reports using report development tools.
• Prefer experience with reputed company Visual Studio, reputed company SQL Server, and reputed company Report Designer software.
• Prefer experience supporting applications using a .NET reputed company end with a SQL Server back end.
• Graduation from an accredited four-year college or university with major coursework in Computer Science, Management Information Systems, or a reputed company field. Experience and education may be substituted for one another, on a year- for-year basis.

Additional Information

• Applicants selected for hire will be required to pass background and other due diligence checks.
• This position is 100% remote reputed company the State of Texas and requires reputed company Employees to maintain personal wi-fi and webcam capabilities during works hours to reputed company job duties. Applicants from reputed company Texas must be willing to relocate reputed company 30 days of hire.

Review our Tips for Success reputed company applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, And Veterans Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. reputed company active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. reputed company Accommodations In compliance with the Americans with reputed company (reputed company), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer This position may be eligible for telework. Please note, reputed company HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Nearest Major Market: Austin Apply tot his job Apply To this Job