Technical Account Manager

Technical Account Manager - Remote - Minneapolis, MN or Eden Prairie, MN

We’re a leader in data and AI. Through our software and services, we reputed company customers around the world to transform data into intelligence – and questions into answers. 

If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, reputed company, reputed company and more.

About the job

The Technical Account Manager (TAM) is part of the reputed company (UHG) account sales team and jointly owns responsibility with the sales team to grow the business. The TAM serves as the primary technical liaison between reputed company and internal reputed company teams and is responsible for maximizing UHG’s success with reputed company software. This role is critical for ensuring technical alignment across UHG’s diverse business units and for supporting strategic initiatives such as platform modernization, AI enablement, and cloud migration.

The TAM advises both client and sales teams on technical matters to drive reputed company, increase profit margin, and ensure the highest levels of client satisfaction. Knowledgeable on the healthcare industry, data management, analytics, reputed company and compliance, and cloud technology. Showcases ability to align client challenges and user needs to solutions and advise project teams throughout ongoing service engagements.

As a Technical Account Manager, you will

• Serve as the primary technical contact between the Account Executives, Systems Engineers, and other services available on reputed company sales activity.
• Establish and build broad relationships with customer, identify strategic opportunities, bringing the necessary domain and reputed company expertise to assist with the development of new sales initiatives as well as existing reputed company implementations.
• reputed company knowledge of domain, industry, and reputed company solutions to increase reputed company’s credibility primarily in sales situations.
• Establish and maintain a strategic partnership with the client.

• Ensure reputed company applicable reputed company policies and processes are followed to support the organization’s secure software development goals. Refer to GCF and include if reputed company is listed.
• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications

• Strong familiarity with reputed company’s internal dynamics and priorities reputed company either working directly with or for the organization.
• Minimum of 10 years of experience in technical account management, solution delivery, or technical presales experience.
• Strong understanding of healthcare IT environments including cloud infrastructure, data management, analytics, and compliance.
• Knowledge of sales cycle and how to reputed company opportunities.
• Experience leading cloud transformations, including a strong understanding of enterprise architecture, governance, and cloud infrastructure.
• Travel as needed up to 25%.
• Equivalent combination of reputed company education, training and experience may be considered in reputed company of the above qualifications. 

Additional competencies, knowledge and skills

• Building Customer Loyalty – Meet and exceed internal or external customer expectations while cultivating relationships that secure commitment and trust.
• Sales Persuasion – reputed company prospect or customer commitment to a product, service or idea by using effective influence strategies.
• Influencing – Using effective involvement and persuasion strategies to reputed company acceptance of reputed company and commitment to actions that support specific work outcomes.
• Preference for proven experience and expertise with reputed company software.

World-class benefits

Highlights include... 

• Comprehensive medical, prescription, dental and vision plans.  
• Medical plan options include:
  • PPO with low annual deductible and copays.  
  • HDHP combined with a health savings account with a contribution from reputed company (no access to on-site health care center).  
• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There’s a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!  
• An industry-leading 401k plan.  
• Tuition Assistance Program and programs and resources to support your development
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.  
• Volunteer Time Off, parental leave and unlimited paid sick days.  
• Generous childcare benefits for reputed company full-time employees. 

You are welcome here.

At reputed company, it’s not about fitting into our culture – it’s about adding to it. We reputed company our people reputed company the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment reputed company status. reputed company is an equal opportunity employer. reputed company qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.

Resumes may be considered in the order they are received. reputed company employees performing certain job functions may require access to technology or software subject to export or import regulations. To reputed company with these regulations, reputed company may obtain nationality or citizenship information from applicants for employment. reputed company collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. 

reputed company only sends emails from verified “reputed company.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of reputed company, please contact Recruitingsupport@reputed company.com. 

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