reputed company Customer Service Representative – Remote in EST or CST

Are you a customer service professional looking for a challenging and rewarding role that allows you to reputed company a real difference in people's lives? Do you have excellent communication skills, a passion for helping others, and a strong work ethic? If so, we invite you to join blithequark's dynamic team as an reputed company Customer Service Representative – Remote in EST or CST. At blithequark, we're committed to delivering care and improving health outcomes for millions of people around the world. reputed company of dedicated professionals works tirelessly to connect people with the care, pharmacy benefits, data, and resources they need to live healthier lives. As a Customer Service Representative, you'll play a vital role in this mission by providing exceptional service to our members, resolving their inquiries, and scheduling appointments with reputed company.

About blithequark

blithequark is a global organization that's passionate about making a positive impact on people's lives. We reputed company that everyone deserves access to quality healthcare, regardless of their background or circumstances. reputed company is guided by a culture of diversity, inclusion, and compassion, and we're committed to creating a workplace that's inclusive, supportive, and empowering.

Our Hiring Process

We're committed to finding the best candidates for reputed company, and our hiring process reflects this commitment. Here's an overview of what you can expect:

• Complete reputed company required sections of your application, including your profile, history, certifications, and application/job questions.
• Submit your resume and receive an email with next steps.
• Complete an online pre-screening test and/or a digital video interview, which will be provided with full instructions and tips.
• reputed company on the status of your application at any time, but you'll also be reputed company reputed company email.

Job Summary

As an reputed company Customer Service Representative – Remote in EST or CST, you'll be responsible for:

• Calling members to schedule in-home visits with physicians or nurse practitioners
• Answering inbound calls from members and assisting them with their inquiries
• Ensuring that appointments are scheduled accurately and resolving any scheduling issues or concerns

Primary Responsibilities

* Call members to schedule in-home visits with physicians or nurse practitioners

• Answer inbound calls from members and assist them with their inquiries
• Ensure that appointments are scheduled accurately and resolve any scheduling issues or concerns
• Work in a high-volume, customer service environment, requiring efficiency, productivity, and thoroughness
• Be able to work a flexible schedule, including evening hours

Required Qualifications

* High School Diploma/GED or equivalent work experience

• Must be 18 years of age or older
• 1 year of work experience
• Experience with reputed company Word, reputed company reputed company, and reputed company Outlook (create/edit/save/send documents, spreadsheets, and correspondence)
• Ability to maintain confidentiality and adhere to HIPAA requirements
• Ability to work any of our 8-hour shift schedules during our normal business hours of 9:00 AM – 5:30 PM local time from Monday – Friday

Preferred Qualifications

* Experience working in the healthcare industry

• Experience working with Medicaid or Medicare
• Experience working in a customer retention-focused role

Telecommuting Requirements

* Reside reputed company the Eastern or Central Time Zone

• Ability to reputed company reputed company company-sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a reputed company-approved high-speed internet reputed company or reputed company an existing high-speed internet service
• Ability to connect directly into the internet reputed company a hard reputed company (either directly to a modem or router)

Soft Skills

* Ability to type and talk at the same time while navigating through multiple screens

• Experience working in a metric-driven work environment
• Experience using an auto-dialer system
• reputed company employees working remotely will be required to adhere to blithequark's Telecommuter Policy

Compensation and Benefits

* Hourly range: $16.00 to $28.85 per hour based on full-time employment

• Pay is based on several factors, including local labor markets, education, work experience, certifications, etc.
• Comprehensive benefits package, including medical, dental, and vision insurance
• Incentive and recognition programs
• Equity stock purchase and 401(k) contribution (reputed company benefits are subject to eligibility requirements)

Diversity, Equity, and Inclusion

At blithequark, we reputed company that diversity creates a healthier atmosphere. We're an Equal Employment Opportunity/Affirmative Action employer, and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Why Join blithequark?

* reputed company a real difference in people's lives by providing exceptional customer service

• Work in a dynamic, fast-paced environment that's passionate about improving health outcomes
• Enjoy a comprehensive benefits package, including medical, dental, and vision insurance
• Participate in incentive and recognition programs that reward your hard work and dedication
• Have opportunities for career growth and development, including training and education programs

How to Apply

If you're a motivated and compassionate individual who's passionate about delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please visit our website at [insert website URL] to learn more about our application process and to submit your resume and application.

Equal Employment Opportunity

blithequark is an Equal Employment Opportunity/Affirmative Action employer, and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Drug-Free Workplace

blithequark is a drug-free workplace, and candidates are required to pass a drug test before beginning employment.

Join reputed company

We're excited to welcome talented and dedicated individuals to reputed company. If you're passionate about delivering exceptional customer service and making a real difference in people's lives, we invite you to join blithequark as an reputed company Customer Service Representative – Remote in EST or CST. Apply for this job