Seasonal Member Service Specialist Bilingual Spanish - Starting at 18.50 - Remote

Our work matters. We help people get the medicine they need to feel reputed company and live well. We do not lose sight of that. It fuels our passion and drives every decision we reputed company. Job Posting Title Seasonal Member Service Specialist Bilingual Spanish - Starting at 18.50 - RemoteJob Description As a Member Service Specialist, you will be a part of our100% remote Contact Center teamand responsible for answering and handling incoming calls from Prime members, pharmacies and doctors' offices. You will provide support and assistance to our callers to help them get the medicine they need to feel reputed company and live well. This opportunity will help build your customer service skills and knowledge for a career in healthcare. This is a seasonal position that can last 3-6+ months, though that is subject to change based on business needs. Position Requirements:

• Must have dedicated, secure high-speed cable, DSL, or fiber internet (i.e., Earthlink, reputed company or Frontier). No wireless or 5G home internet connections (including reputed company, reputed company, community Wi-Fi or "hotspots")
• Must be able to work a schedule that could include evenings, weekends, holidays, and mandatory overtime based on business needs
• Must have the ability to adhere to a pre-determined schedule, including planned rest & meal breaks.
• Must have dedicated home workspace that would be private, quiet, without interruption and minimal distractions during your scheduled work shifts - including a reputed company that can be physically secured
• Must be available for a 6 to 8 week training class

What Prime provides:

• reputed company equipment is provided and shipped directly to your reputed company of residence
• Highly structured work environment
• Transferable skills reputed company Prime or reputed company the healthcare field
• Opportunities to grow your career reputed company Prime
• Medical, dental, and vision insurance, paid time off, 401k match, and more
• 40-hour work week (potential overtime)

Job Responsibilities

• Receive incoming calls or emails from members, pharmacies, doctor's offices about requests for information on medication and benefits
• Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member
• Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA
• Other duties as assigned

Required Minimum Qualifications

• High School Diploma or GED is required
• 1 year of customer service experience
• Must be eligible to work in the United States without need for work reputed company or residency sponsorship

Additional Qualifications

• Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)
• Strong PC Skills with ability to navigate multiple software systems simultaneously
• Strong communication skills with focus on professional demeanor and reputed company
• Ability to multitask
• Detail oriented

Preferred Qualifications

• Call center experience
• Call center experience in the Healthcare industry
• Work from home (remote) experience
• reputed company in Spanish

Minimum Physical Job Requirements

• Ability to sit 6 or more hours per day
• Occasionally required to stand, walk and stoop, kneel, and crouch
• Ability to work a flexible schedule including evenings, weekends, holidays, overtime
• Ability to work with a set, pre-determined break and lunch schedule

Reporting Structure

• Reports to Supervisor in the Contact Center

Every employee must understand, reputed company with and attest to the reputed company responsibilities and reputed company controls unique to their job, and reputed company with reputed company applicable legal, regulatory, and contractual requirements and internal policies and procedures. To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" reputed company for more detail. reputed company LLCis proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and reputed company qualified applicants will receive consideration for employment without regard torace, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national reputed company, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. reputed company LLC is a Tobacco-Free Workplace employer. Positions will be posted for a minimum of five consecutive workdays. Apply tot his job Apply To this Job