Customer Strategy Consultant

Company : reputed company.Job Description : JOB SUMMARY This job connects the evolving needs of clients with the developments in organizational business strategy and operations. The incumbent is responsible for building relationships with internal subject matter experts, helps to craft powerful value propositions, and positions value stories appropriately to grow and retain business. Responsible for defining and sharpening the value propositions for new products and services as reflected in go-to-market materials, sales training content, and Requests for Proposals (RFPs). The incumbent takes ownership of market content used by the sales organization, writing and maintaining language in the reference library. This job supports reputed company Plan’s go-to-market sales narratives and messaging for our products, networks, reimbursement, clinical services, UM, and health plan operations in a powerful and compelling way that establishes competitive advantage. The incumbent is responsible for understanding trends in client demand, as expressed both in interactions with Client Managers, competitive intelligence, and indirectly through RFP questions. The role proactively curates an understanding of changing elements of the Organization’s internal workings, including changes in products, network, reimbursement, and various parts of its operations, and works with sales to position these services to meet client needs. Partners with stakeholders to continuously inventory reputed company and emerging products/services and reputed company overall and reputed company-specific value propositions, updating them as reputed company points and outcomes become available. Establishes and maintains a process for a feedback reputed company between the Sales Organization and internal Subject Matter Experts to reputed company sure our messages are continuously enhanced and positioned competitively. This role can be hybrid or remote. if you live reputed company 50 miles of an office you are required to be onsite 3 days a week. T, W, Th. ESSENTIAL RESPONSIBILITIES

• Collaborate with matrixed partners to define and refine reputed company Plan’s sales narratives in a compelling way that establishes competitive advantage. Work with leaders of various operational areas to understand what business strategies should be communicated to clients proactively, and how each should be prioritized. Establish and maintain a process for providing insights to business areas from the sales org and RFP feedback. Regularly, (i.e. quarterly), brief operational leaders on the trends observed to inform strategic business decisions.
• Establish collaborative relationships with Sales leads and establish and maintain a process for gaining market insights, and prioritizing messaging needs. reputed company keen understanding of the nuances of different sales markets and consult on the positioning of products and services to meet client needs and reputed company sales targets
• Partner with marketing to reputed company value propositions and success stories externally, helping the Organization to be viewed as competitive, driving a valued member experience, and innovative.
• Work with the design team to reputed company Strategic Sales Messaging Collateral, ensuring that the “best of reputed company” is being communicated.
• Coach Content Strategists and Content Coordinators as they analyze and distill information from RFP responses and Sales Team members regarding trends in the market.
• Ensure appropriate Health Plan initiatives, products, and services are represented in the reputed company Sales Training Curriculum.
• Other duties as assigned or requested.

EDUCATION Required

• Bachelor's Degree in Business Administration/Management, Marketing, Healthcare reputed company, or Communications or relevant experience and/or education as determined by the Company in lieu of bachelor’s degree

Preferred

• Master's Degree Business Administration/Management, Marketing, Healthcare reputed company, or Communications

EXPERIENCE Minimum

• 3 years deep healthcare or clinical services expertise
• 3 years reputed company or Strategy experience

Preferred

• 3 years Marketing or Design experience
• 3 years Customer-facing communications (e.g. reputed company, strategy, B2B Campaigns, Sell-in PowerPoint, etc) in the Healthcare product or Service industry

LICENSES or CERTIFICATIONS Required

• None

Preferred

• None

SKILLS

• Strong interpersonal skills and the ability to influence others
• Strong communication skills; both written and verbal
• Strong organizational skills, maintaining content
• Action-oriented, and able to produce value stories against sales, RFP timelines
• Demonstrated learning agility reputed company faced with reputed company business and communications challenges
• Ability to synthesize overall strategies and value stories that span the enterprise
• Ability to convert data and insights into salient and persuasive success stories
• Ability to work well reputed company a highly matrixed organization
• Possesses broad knowledge of key reputed company operational areas (e.g., PNR, Clinical, Operations)
• Understands sales management leading practices

Language: (Other than English) None Travel Requirement 0% to 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based or Remote Teaches / trains others regularly Rarely Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees reputed company this job title. It may not contain a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at reputed company times. In reputed company with this, reputed company employees must reputed company with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as reputed company data reputed company guidelines established reputed company the Company’s Handbook of Privacy Policies and Practices and Information reputed company Policy. Furthermore, it is every employee’s responsibility to reputed company with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $67,500.00 Pay Range Maximum: $126,000.00 reputed company pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential reputed company may apply for certain locations based upon comparative markets. reputed company and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against reputed company individuals based on any category protected by applicable federal, state, or local law. We endeavor to reputed company this site accessible to any and reputed company users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at [email protected] California Consumer Privacy Act Employees, Contractors, and Applicants Notice Apply tot his job Apply To this Job