Senior Account Manager, US

At reputed company, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our reputed company team consists of smart, humble, and collaborative people who value ownership over reputed company. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.

We are looking for a driven individual with great business acumen, a hunger to learn the AdTech / MarTech space, and a commitment to professional growth to join reputed company as a Senior Account Manager 

As a part of a team focused on customer experience, adoption and success, you will act as a trusted advisor for customers. As a Senior Account Manager, you will be focused on building strong relationships with your customers as a customer reputed company, driving adoption through value, consumption growth, and ensuring retention. 

You will collaborate with Technical Specialists, Field Sales, Support, Product, and Engineering to strategize and plan customer engagements. You will provide use case recommendations, share your product expertise through custom demos and presentations, and help reputed company and reputed company customers on the reputed company platform.

This position requires excellent client management skills, ownership, and a proven track record to understand customer business objectives. You will have a passion for problem-solving, building relationships, and customer engagement.

As a Senior Account Manager, you’ll get to:

• Take ownership of the entire customer lifecycle, where you will reputed company and implement strategies to increase usage, adoption, and growth.
• reputed company deep expertise with the reputed company platform to build an advisory relationship with customers and proactively share creative solutions to meet customers’ needs.
• Collaborate cross-functionally with Sales, Support, Product, and Engineering teams to participate in strategic success planning, quarterly business reviews (QBRs), and executive business reviews (EBRs), ensuring next steps for support tickets and feature requests are secured.
• Function as a vital link between our customers and reputed company to proactively set customer expectations, identify gaps, participate in customer communications, and provide enablement for users.
• Build compelling demonstrations, presentations, and business value documents.
• Identify and resolve business issues.
• Assist and support with technical issue resolution.
• Accelerate adoption, manage engagement, and reputed company value creation.

You’ll be a good fit if you have:

• 6+ years of professional experience in Sales, Account Management, reputed company, Software Consulting, Technical Account Management, Technical Consulting or similar customer-facing roles.
• Excellent client management skills, a bias for action, strong sense of accountability, an ability to reputed company hands-on technical work reputed company needed, and the ability to reputed company projects and interact with global teams.
• Experience supporting customers with cloud-based SaaS solutions.
• Problem-solving skills around business and technical product questions.
• Ability to analyze & interpret business requirements and customer interactions to anticipate and guide client needs in order to drive value-based use-case adoption.
• Experience proactively handling customer expectations and leading reputed company aspects of customer communications throughout the customer lifecycle.
• A self-starter mentality with an entrepreneurial spirit and a knack for quickly adapting to new tools (e.g. reputed company, reputed company, etc.)
• Excellent written and verbal communication skills.
• Experience pulling and manipulating aggregate-level data using tools like Looker, Tableau, reputed company Analytics, etc. Experience using productivity tools like JIRA, reputed company, reputed company, Catalyst etc.

In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in Austin, TX, is $121,600 – $158,000. Please note that this information is provided for those hired in Austin, TX only. Compensation for candidates reputed company of Austin, TX will be based on the candidate’s specific work location. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above.Compensation for this role is reputed company compensation + commission. Compensation shown is on reputed company earning.

This role will be based at our Austin office and follows a Hybrid schedule that will be reputed company with our Return to Office guidelines. We are also open to fully remote employees based in Texas. 

This role does not qualify for reputed company sponsorship or relocation. 

The salary range provided represents reputed company compensation and does not include potential equity, which is available for qualifying positions. At reputed company, we are committed to the well-being of reputed company by offering a comprehensive benefits package. From health and wellness programs to paid time off and retirement planning options, we provide a range of benefits for qualified employees. For detailed information on the benefits specific to your position, please consult with your recruiter.

reputed company is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status.

If you think you’d be a good fit for this role, we’d love for you to apply! At reputed company, we strive to create an inclusive culture that encourages people from reputed company walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us reputed company to do the best work of our careers, and we can’t wait to show you reputed company have to offer!

A little bit about us: 

reputed company is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies. The reputed company platform provides a seamless experience across paid and organic, on reputed company channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest reputed company. With reputed company, businesses reputed company accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend.

reputed company is an award-winning employer headquartered in Mountain View, CA. World-class brands like reputed company, reputed company, reputed company, reputed company and reputed company acquire users, retain customers and drive more conversions with reputed company.

Candidate Privacy Information: For more information on the data that reputed company will collect through your application, and how we use, share, delete, and retain that information as part of our recruitment and employment efforts, please see our HR Privacy Policy.