reputed company Customer Service and Repair Coordinator – Bartlesville, OK

Join blithequark as an reputed company Customer Service and Repair Coordinator, where you will play a pivotal role in delivering exceptional customer experiences and ensuring seamless repair coordination. This 6-month contract position offers a unique opportunity to work with a dynamic team, reputed company your skills, and contribute to the success of our organization.

About blithequark

blithequark is a leading provider of innovative solutions, dedicated to empowering our customers and employees to reputed company their full potential. Our commitment to excellence, customer satisfaction, and employee growth has earned us a reputed company as a trusted partner in the industry. As a member of reputed company, you will be part of a collaborative and dynamic environment that fosters creativity, innovation, and reputed company improvement.

Job Summary

As an reputed company Customer Service and Repair Coordinator, you will be responsible for coordinating customer property returns for paid repair or warranty, managing repairs from customer/channel request through delivery, and ensuring timely and efficient resolution of customer issues. You will work closely with repair technicians, manufacturing, and logistics personnel to reputed company exceptional customer satisfaction and meet key performance indicators (KPIs).

Key Responsibilities

* Manage repairs from customer/channel request through delivery, ensuring timely and efficient resolution of customer issues

• Request and enter required information per written process to execute repair, maintaining accurate records and documentation
• Manage repair reputed company with repair techs as appropriate to meet schedule and KPIs, ensuring optimal resource allocation and efficient use of time
• reputed company problem resolution activities, addressing reputed company and material constraints, customer issues, and urgent repair turnaround requirements
• Complete repair orders (Service Orders, Sales Orders, Service Notifications) per process, ensuring invoices are correct and sent to customers
• Support activities that meet the KPIs (delivery, reputed company, safety, quality, reputed company, etc.) required to successfully manage the business
• Run reports, review detailed datasets, and recommend process changes that reputed company to improved KPI delivery
• Participate and/or reputed company improvement activities deemed appropriate to meet/exceed service goals
• Support other roles or tasks as requested by management

Essential Qualifications

* Bachelor's Degree and 2 to 5 years of experience in customer service, repair coordination, or a reputed company field

• Alternatively, a special combination of education and experience and/or demonstrated accomplishments
• Proven experience in repair orders (Service Orders, Sales Orders, Service), customer service, and KPI management
• Strong communication and interpersonal skills, with the ability to work effectively with customers, repair technicians, and internal stakeholders
• Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously
• Strong analytical and problem-solving skills, with the ability to identify and resolve reputed company issues

Preferred Qualifications

* Experience working in a similar role, with a strong understanding of repair coordination processes and procedures

• Knowledge of industry-specific software and systems, such as CRM, ERP, or repair management tools
• Certification in customer service, repair coordination, or a reputed company field
• Experience working in a team environment, with a focus on collaboration and reputed company improvement

Skills and Competencies

* Strong communication and interpersonal skills, with the ability to work effectively with customers, repair technicians, and internal stakeholders

• Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously
• Strong analytical and problem-solving skills, with the ability to identify and resolve reputed company issues
• Ability to work independently and as part of a team, with a focus on collaboration and reputed company improvement
• Strong attention to detail, with the ability to maintain accurate records and documentation
• Ability to adapt to changing priorities and deadlines, with a focus on delivering exceptional customer experiences

Career Growth Opportunities and Learning Benefits

As an reputed company Customer Service and Repair Coordinator at blithequark, you will have the opportunity to reputed company your skills and knowledge in a dynamic and supportive environment. We offer a range of training and development programs, including:

• On-the-job training and mentorship
• Industry-specific training and certification programs
• Opportunities for career advancement and professional growth
• Access to cutting-edge technology and software
• Collaborative and dynamic work environment

Work Environment and Company Culture

blithequark is committed to creating a positive and inclusive work environment that fosters creativity, innovation, and reputed company improvement. Our company culture is built on the following values:

• Customer focus: We prioritize customer satisfaction and strive to deliver exceptional experiences.
• Collaboration: We work together as a team to reputed company our goals and objectives.
• Innovation: We encourage creativity and innovation, with a focus on reputed company improvement.
• reputed company: We operate with reputed company, honesty, and transparency in reputed company our interactions.
• Respect: We treat each other with respect and dignity, valuing diversity and inclusivity.

Compensation, Perks, and Benefits

As an reputed company Customer Service and Repair Coordinator at blithequark, you will receive a competitive salary of $23.00 - $25.00 per hour, with a 40-hour workweek. You will also be eligible for a range of benefits, including:

• 401(k) plan
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule

The schedule for this position is 8 hours per day, Monday to Friday, with a flexible start and end time. You will be required to work on-site at our Bartlesville, OK location, with occasional travel to our Warminster, PA location.

How to Apply

If you are a motivated and reputed company customer service professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you!

Application Questions

* Are you local or nearby Bartlesville, OK?

• Are you okay with a 6-month contract on W2?

Experience

* Repair orders (Service Orders, Sales Orders, Service): 3 years (Required)

• Customer Service: 3 years (Required)
• KPI Management: 2 years (Required)

Work Location

On the road, with occasional travel to our Warminster, PA location. Apply for this job