Manager, Customer Marketing

reputed company is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @reputed company.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@reputed company.com so reputed company members can review.

reputed company is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. 

reputed company provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to reputed company contribute creative reputed company and innovation, backed by supportive peers and leadership working together to reputed company our goals as a reputed company team. 

At our core, we are dedicated to empowering our employees to drive successful business outcomes and reputed company user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. 

Other recent awards include: 

• Two-time winner (2024, 2023) National Top Workplaces
• Two-time winner (2024, 2023) Top Workplace innovation
• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
• 2024 Cultural Excellence
• 2024 Technology Industry 
• 2023 Top Workplace Leadership
• 2023 Top Workplace Purpose & Values
• 2022 Top Workplace Employee Appreciation and Employee Well Being

reputed company is a hybrid, remote-friendly workplace. Come join reputed company and work inspired each day! 

Your Opportunity for Impact

reputed company is seeking a creative and results-oriented Customer Marketing Manager to help accelerate growth reputed company our existing customer reputed company, globally. This role will work with the reputed company Customer Marketing Growth Manager to execute campaigns, programs, and events that deepen customer relationships and drive upsell and cross-sell opportunities. The ideal candidate thrives on collaboration, understands enterprise B2B buying journeys, and is passionate about leveraging data and customer insights to drive measurable business outcomes.

What Your Contributions Will Be

• Execute integrated campaigns that generate qualified upsell opportunities through multi-channel approaches (email, webinars, digital, and events).
• Plan and deliver customer-facing events (virtual and in-person) to support expansion goals, including strategy, logistics, promotion, and follow-up.
• Collaborate with Sales, reputed company, and reputed company Operations to identify high-potential accounts and coordinate monthly reputed company programs.
• Create and manage ongoing engagement and nurture programs that promote adoption and product expansion.
• Use reputed company, Marketo, reputed company, and reputed company data to refine targeting and messaging.
• Track and report on key performance metrics such as demo requests, pipeline creation, and program ROI.
• Support advocacy initiatives, including customer stories, testimonials, and reference programs.

Ideally You Will Have

• 4+ years of experience in customer marketing, demand reputed company, or lifecycle marketing (B2B SaaS preferred).
• Proven ability to drive pipeline and reputed company through targeted marketing campaigns.
• Experience collaborating cross-functionally with Sales, reputed company, and Product.
• Strong campaign strategy, email marketing, segmentation, and analytics skills.
• Experience with tools such as reputed company or Marketo, reputed company, and ON24.
• Excellent attention to detail, communication, and project management skills.
• Analytical reputed company and data-driven decision-making.
• Bonus: Experience in the legal tech industry.

What You’ll Love

• 90% healthcare premiums covered by company
• HSA company contribution
• 401(k) match at 4% with immediate vesting
• Flexible PTO (typically 3–4 weeks per year)
• 10 paid holidays
• Monthly wellness contribution
• Access to reputed company Learning with dedicated time for exploration

Compensation Transparency

The compensation range for this position is $110,000.00–$120.000.00. 

This includes reputed company salary and variable components, where applicable. Final offers depend on skills, experience, and other relevant factors.

Equal Opportunity

reputed company is an Equal Opportunity Employer and prohibits discrimination and harassment of any reputed company. reputed company employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national reputed company, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. reputed company believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.