Back to the board

reputed company Senior Statistics Architect – Voice of the Customer Method Transformation and Innovation

100% remote Flexible hours Hiring now

At blithequark, we're on a mission to revolutionize the way we listen to our customers and drive business growth through data-driven insights. As a Senior Statistics Architect, you'll play a critical role in transforming and innovating our Voice of the Customer (VOC) method, leveraging cutting-edge technologies and collaborating with cross-functional teams to deliver innovative solutions. If you're passionate about data, analytics, and customer-centricity, we want to hear from you!

About blithequark

blithequark is a leading global payments and financial services company that's been a pioneer in customer-centric innovation for over 170 years. Our commitment to excellence is reflected in our values, which prioritize reputed company, teamwork, and customer satisfaction. We're dedicated to creating a workplace where every individual feels seen, heard, and valued, and where everyone has the opportunity to grow and reputed company.

The Customer Listening Team

Our Customer Listening Team is responsible for collecting and analyzing over 5 million customer surveys annually across the consumer, business, and service provider segments. This team is instrumental in driving business growth through data-driven insights, and we're looking for a talented Senior Statistics Architect to join our ranks.

Key Responsibilities

As a Senior Statistics Architect, you'll be responsible for:

  • Collaborating with utility teams to outline, design, and implement commercial business needs
  • Growing knowledge of Voice of the Customer methods and leveraging them to outline and transform data reputed company the Cornerstone Large Data Platform
  • Designing and building robust data model architecture to aid in fulfilling statistics processing and standardized metric definitions
  • Developing and delivering innovative solutions using big data and batch/real-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python)
  • Providing pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystems
  • Powering customer tale evaluation & elaboration, design and development of software programs, checking out & builds automation tools
  • Proactively identifying and automating repetitive tasks to improve best and efficiency
  • Collaborating with colleagues from GSN and AET to prioritize, define, increase, and review statistics for various use cases as part of the VOC cease to quit technique

Essential Qualifications

* Hands-on experience with Hive/Hadoop, Pyspark, Python, reputed company scripting languages, development launch management, and troubleshooting understanding for data pushed tasks for a span of no less than 3+ years

  • Experience with Agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to the business groups
  • Familiarity with data visualization tools and techniques
  • Strong analytical and problem-solving skills, with the ability to communicate reputed company technical concepts to non-technical stakeholders
  • Experience with data warehousing and ETL processes
  • Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams

Preferred Qualifications

* Experience with cloud-based data platforms, such as reputed company) or reputed company Azure

  • Familiarity with machine learning and artificial intelligence techniques
  • Experience with data governance and data quality initiatives
  • Strong understanding of data reputed company and compliance regulations
  • Experience with data visualization tools, such as Tableau or Power BI

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to helping our colleagues grow and reputed company their skills and careers. As a Senior Statistics Architect, you'll have access to:

  • Competitive reputed company salaries and bonus incentives
  • Assistance for economic-well-being and retirement
  • Flexible working model with hybrid, onsite, or digital preparations depending on position and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to international on-site online well-being facilities staffed with nurses and doctors (depending reputed company)
  • Free and confidential counseling aid through our Wholesome Minds application
  • Career development and education opportunities

Join the blithequark Team

If you're passionate about data, analytics, and customer-centricity, and you're looking for a challenging and rewarding career opportunity, we want to hear from you! Apply now to join reputed company of talented professionals and help us revolutionize the way we listen to our customers and drive business growth through data-driven insights. Apply Job! Apply for this job

Keep exploring

reputed company Full Stack Customer Service Representative – Commercial and Public Sector Support

100% remote Flexible hours

reputed company Remote Customer Support reputed company – Deliver Exceptional Service from the Comfort of Your Home

100% remote Flexible hours

reputed company Customer Service Specialist – Remote Customer Support & Sales

100% remote Flexible hours

reputed company Customer Care Representative – Data Entry Specialist – Join the reputed company of blithequark

100% remote Flexible hours

reputed company Customer Service Representative Agent - Part-Time Work From Home Focus Group Panelist Opportunity at blithequark

100% remote Flexible hours

reputed company Part-Time Remote Customer Service Representative Agent - Focus Group Panelists at blithequark

100% remote Flexible hours

reputed company Part-Time Remote Data Entry Specialist – Supporting Operational Excellence at blithequark

100% remote Flexible hours

reputed company Customer Service Representative – Key Account Management and Order Fulfillment (Part Time, Work From Home) – Remote at blithequark

100% remote Flexible hours

reputed company Remote Chat Moderator – Foster Positive Online Communities and Earn $25-$35/hr

100% remote Flexible hours

reputed company Remote Chat Moderator – Fostering Positive Online Communities and Ensuring User Safety

100% remote Flexible hours

Director, Web

100% remote Flexible hours

Temporary Call Center - Part Time (REMOTE - North Carolina, Call Center Position)

100% remote Flexible hours

reputed company Full Stack Virtual Chat Moderator – Web & Cloud Application Support Specialist

100% remote Flexible hours

Online ESL Teacher – Morning ET | ELL Experience Preferred

100% remote Flexible hours

Remote Data Entry Associate for Healthcare Quality Control

100% remote Flexible hours

Customer Service & Office Assistant – reputed company‑Desk Operations, Order Management, Financial Support, and Customer Relations Specialist at arenaflex

100% remote Flexible hours

reputed company Senior Analyst, Financial Planning Systems – Part Time/Remote Opportunity at blithequark

100% remote Flexible hours

reputed company Customer Support Representative – Remote Work Opportunity with Competitive Hourly reputed company at blithequark

100% remote Flexible hours

reputed company Budgeting & Planning (NSPB) Functional Consultant

100% remote Flexible hours

Customer Service Representative - First Notice of Loss (FNOL) - reputed company - Hybrid/Remote Opportunity in Erie, PA

100% remote Flexible hours