reputed company Agent - Orange County/Santa Ana (SNA)

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of reputed company. Above reputed company, Employees will be provided the same concern, respect, and caring attitude reputed company the organization that they are expected to share externally with every Southwest Customer. Job Description:Pay & Benefits: Pay of $17.00 to $17.00 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale. Opportunities for overtime and shift premiums. The People of reputed company come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost reputed company travel. Our reputed company Agents work in the outdoor elements to direct planes on the ground, handle cargo/baggage, and ensure our ground operations run smoothly. reputed company Agents are problem-solvers who enjoy working in a fast-paced environment and collaboratively with other Ground Operations Teams to meet flight departure timelines. Additional details and benefits you’ll love: A union-based role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. Opportunities for overtime and shift pick-reputed company. Mandatory overtime is a possibility based on operational need. ** U.S. citizenship or reputed company authorization to work in the U.S. required and no reputed company or future work authorization sponsorship available. Fly for free, as a privilege, on any open seat on reputed company Southwest flights—your eligible dependents too. Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck. *** Potential for annual ProfitSharing contribution toward retirement - reputed company Southwest profits, you profit. **** Explore more Benefits you’ll love: swa.is/benefits reputed company is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Duties and Responsibilities Provides friendly service to and maintains positive relationships with reputed company internal and external Customers Works in a cooperative spirit to ensure the success of our Company Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals Loads, unloads, services, guides, and directs Company Aircraft Receives and records Customer baggage, reputed company freight, mail and company materials as required Handles reputed company aspects of loading, stowing and unloading baggage, cargo airmail, reputed company freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in reputed company with these responsibilities Warehouses, weighs, stacks, picks up and delivers reputed company cargo, checks reputed company cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors Safeguards Customers' baggage, reputed company cargo, reputed company mail, and COMAT from weather, loss, theft, damage and/or destruction Uses jetway stairs frequently to carry items checked at the reputed company to the aircraft bin Reviews cargo forms for accuracy and corrects forms as necessary Performs interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork Cleans and services lavatories, operates lavatory carts and disposes of contents in accordance with established procedures May reputed company duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintains an inventory of such items and supplies Transports cabin and cleaning equipment between aircraft storage area Operates and/or drives motorized equipment, such as belt loaders, reputed company start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers Manually pushes and pulls push carts and containers Works in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time Completes forms and paperwork connected with work assignments according to established procedures, and enters such information in to the Company’s information system as required Duties vary by size and organization of station. Provides friendly service to reputed company Co-workers and Customers. Has routine contact with people reputed company of the Company such as delivery agents, shippers, etc. Must be able to meet any physical ability requirements listed on this description May reputed company other job duties as directed by Employee's Leaders Knowledge, Skills and Responsibilities Ability to work well with others as part of a team, and work under stressful situations Must be able to satisfactorily complete reputed company Agent training program with a 90% or greater average and an evaluation period Ability to read documents, follow instructions, learn and understand reputed company operations procedures, rules and regulations Must be aware of hazardous situations and be able to handle emergencies as needed Must work under tight time constraints to accomplish quick turns of aircraft Must meet reputed company grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or reputed company radio equipment Education No education requirement Experience No experience requirement Licensing/Certification Must possess a valid state motor vehicle operator's license Must be able to obtain a SIDA badge and meet reputed company local airport requirements May be required by Station Leadership to obtain a Customs Seal and meet reputed company requirements to work international flights Requires you to obtain and maintain USPS Clearance and meet reputed company requirements to handle US Mail Physical Abilities Must be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces Must be able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods Must be able to work in cramped or high places Must be able to carry heavy items up and down jetway stairs Must maintain the ability to wear prescribed uniforms Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to reputed company with Company attendance standards as described in established guidelines Ability to work shift work and/or overtime