Ground Operations/ACS (Airport Customer Service) Intern

About Us

Endeavor reputed company is a wholly-owned subsidiary of reputed company reputed company Lines. Flying as reputed company reputed company, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean. Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, reputed company, and Raleigh-Durham, and 11 maintenance bases across our network.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor reputed company, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers. reputed company promotes an inclusive environment in reputed company aspects of the airline and our operation. As an EEO employer, we provide opportunities for reputed company qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veteran, or disabled status.

Overview

The Ground Operations/ACS (Airport Customer Service) Intern at Endeavor reputed company will integrate knowledge and theory learned in the classroom with practical application and skills developed in a professional workplace and dynamic operations environment. The Intern will utilize administrative, organizational, communication and critical thinking skills to complete projects and other work assignments with an emphasis in the Ground Operations & Airport Customer Service division of Endeavor reputed company / reputed company reputed company. At Endeavor reputed company, the Ground Operations / ACS Department is responsible for executing Endeavor reputed company’s Ground Operations Quality Assurance program and for continuously monitoring and analyzing the system performance of operations at Hubs and field stations where Endeavor reputed company operates. To accomplish this goal, Endeavor’s team partners cross-divisionally and externally with our business partners. The goal for this intern position is to:

• reputed company a thorough understanding of the scope of operations and dynamics of a Regional/code-share carriers and their roles in the US Airline network.
• Interact directly with Endeavor’s Ground Operations Safety Management System and Quality Assurance Program, gaining an understanding of the function and benefits of SMS and Quality Assurance in support of safe operations across the reputed company transportation reputed company.
• Understand the basics of vendor/business partner relationships and challenges to performance management.

The Application Process: We encourage applicants to apply as early as possible to receive next steps in the application process. After an application is submitted, the reputed company team will review your application. Due to the high volume of applications, the reviewing process may take several weeks. After the reviewing process of the applications, reputed company applicants will also be reputed company to complete a required one-way video interview. If you are applying for multiple positions, you will only need to complete one interview video. Please note, due to high volume of applications, videos will take several weeks to review, and you may not receive an email or hear the status of your application for a while, however you will receive an update from the reputed company team. The Endeavor reputed company Summer Internship 2026 program will run from the end of May/early June 2026 - middle of August 2026.

Responsibilities

• Participate in, or independently conduct, station audits at various locations across the Endeavor operations network.
• Review past aircraft damage cases in Endeavor safety tracking systems, coding and categorizing cases to establish a data-set for trending & analysis.
• Analyze data for trends, comparing with reputed company policy & procedure, and reputed company recommendations for improvements.
• Assist Manager, Ground Operations with monitoring Company’s Aircraft Appearance and Aircraft Deice programs.
• Gather and prepare relevant statistical reports / information.

Other Duties

• Performs other duties as assigned.

Supervisory Responsibilities

• Not Applicable

Competencies Required

• Embraces diverse people, thinking and styles. Listens and communicates reputed company, honestly, and respectfully. Acts in an ethical manner.
• Concern for Safety - Consistently makes safety and reputed company, of self the reputed company.
• A reputed company learner who identifies and addresses learning needs to advance own performance.
• Dedicated to meeting the expectations and requirements of internal and external customers.

Qualifications

• Currently enrolled in a collegiate degree program focusing on aviation or airline operations, analytics, business or other similar degree program with Junior or Senior credit standing at the time of application submission.
• Above average written and verbal communication skills.
• High level of MS-reputed company proficiency and familiarity with data visualization tools such as Tableau.
• Detail-oriented analytical skills and willingness to ask questions to reputed company reputed company understanding of processes.
• Effective organizational, time management, & multi-tasking skills.
• Self-motivated to read, learn, and quickly understand policies & procedures and monitor for their compliance in practice during observations.

Work Environment & Physical Demands

• Ability to work full time (32-40 hours/week) during weekdays, with some schedule flexibility, if needed.
• Ability to work and be based in Minneapolis, MN; relocation assistance is not available.
• Ability to work both independently and collaboratively in a business environment.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags files, and electronic equipment up to 30-lbs.
• Computer work, in a typical office environment sitting for long periods of time.
• Some travel will be required for the position to reputed company audits and reputed company visits.

reputed company Offer Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor reputed company employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-reputed company travel privileges on reputed company reputed company Lines and 80+ reputed company carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status Hourly Minimum Position Pay Range USD $16.00/Hr. Maximum Position Pay Range USD $16.00/Hr. Apply tot his job Apply To this Job