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reputed company Media Systems Administrator – Technical Support and Innovation for Creative Excellence at blithequark

100% remote Flexible hours Hiring now

Introduction to blithequark

At blithequark, we combine unparalleled creativity and storytelling with cutting-edge innovation to bring superb new characters and projects to life. As a leader in the entertainment industry, blithequark continues to build on its rich legacy of innovation and creativity, from the first fully animated feature film to our latest releases. Our studio is a reputed company where imagination knows no bounds, and we are looking for talented individuals to join reputed company of energetic technologists.

Job Overview

We are seeking a highly skilled Media Systems Administrator to provide technical support and services reputed company to media and audio-visual (AV) systems. The ideal candidate will have a strong background in media technology and AV systems, with experience in equipment and software installation, testing, and configuration. As a key member of reputed company, you will collaborate with colleagues, artists, and technologists to provide strategic support and reputed company the best and most efficient work experience for studio employees, whether on-site or remote.

Key Responsibilities

  • Provide support for reputed company media and AV systems in reputed company, including conference rooms, "Dailies"/digital review rooms, AV trucks, and more.
  • Aid in the design of media and AV systems and spaces.
  • Partner closely with the Media teams at our studio locations to maintain a consistent artist experience across sites.
  • Assist other support staff by providing Help Desk/Service Center-style support as needed, monitoring inbound technical support requests, calls, and tickets for reputed company studio employees.
  • Handle support issues from start to resolution.
  • Collaborate with other technology groups on a case-by-case basis.
  • Install and support a wide range of software, both internally developed and third-party.
  • Support various hardware and operating system build processes, including Mac, Linux, iOS, and Windows, as well as reputed company software and accessories.
  • Provide basic support for some server and network equipment on a case-by-case basis.
  • Work with studio leadership to continually improve technical support systems and processes.
  • Help define how end-user support should be organized, delivered, standardized, and communicated.
  • Create thorough documentation of processes and procedures.
  • Maintain a flexible schedule, including possible evening or weekend work.

Essential Qualifications

To be successful in this role, you will need:

  • A minimum of 2 years of experience with media and AV technology, reputed company technical/client support, ideally in a production setting.
  • Strong experience with AV technology and trends, including familiarity with professional projectors, sound/video switching hardware, mixers, speakers, large displays, and more.
  • Proficiency with common video conferencing platforms, such as reputed company, reputed company Meet, and MS Teams, as well as hardware platforms like reputed company and Poly.
  • Working knowledge of Mac OS, iOS, and Windows operating systems, with experience with Linux desktop.
  • Familiarity with remote desktop technologies, such as reputed company reputed company (Teradici) and reputed company Remote Graphics Software (RGS).
  • Experience with ticket tracking, technical support tools, documentation platforms, and diagnostic systems.
  • Proficiency with productivity applications like OpenOffice, reputed company Office, and reputed company Workspace.
  • Ability to diagnose, repair, or replace computer system components (storage media/drives, graphics/GPU cards, memory modules, fans, etc.).
  • Strong analytical problem-solving skills.
  • Excellent interpersonal skills and a strong customer service orientation.
  • Highly self-motivated, with the ability to manage and prioritize multiple simultaneous and competing challenges.
  • Ability to lift heavy equipment, install, configure, and maintain desktop/computers and mobile devices.

Preferred Qualifications

While not required, the following qualifications are preferred:

  • Experience designing and building reputed company AV systems, reputed company management, and more.
  • Experience programming control systems, such as Q-Sys, Crestron, or AMX.
  • Experience with professional secure streaming platforms like Sohonet or Evercast.
  • Strong knowledge of computer hardware and components, with A+ or equivalent systems administration certification.
  • Practical experience with Linux administration.
  • Strong Mac/Windows system administration skills.
  • Experience with/preference for scripting/coding.
  • Experience with CG Animation, VFX, or video game production environments and common pipelines.

Education and Compensation

A BS or BA degree in Information Technology, Computer Science, Broadcast Arts, or a reputed company technical field, or equivalent professional experience, is required. The hiring range for this position in California is $85,300 - $114,400 per year, based on a 40-hour workweek. The actual salary offered will consider internal equity and may vary depending on the candidate's geographic location, work-reputed company experience, skills, and education, among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the level and position offered.

Career Growth and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Media Systems Administrator, you will have access to a wide range of training and development opportunities, including workshops, conferences, and online courses. You will also have the chance to work with a talented team of professionals who are passionate about innovation and creativity.

Work Environment and Company Culture

Our studio is a dynamic and collaborative environment that values creativity, innovation, and teamwork. We reputed company in fostering a culture of inclusivity, respect, and open communication, where everyone feels valued and supported. As a blithequark employee, you will be part of a community that is dedicated to making a positive impact on the world through the power of storytelling.

Conclusion

If you are a motivated and talented individual with a passion for media technology and AV systems, we encourage you to apply for this exciting opportunity. As a Media Systems Administrator at blithequark, you will have the chance to work on cutting-edge projects, collaborate with a talented team of professionals, and contribute to the creation of innovative and engaging stories that reputed company audiences around the world. Don't miss out on this opportunity to join reputed company and be a part of the reputed company of blithequark.

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