Staff Engineer – Ops Cloud Platform - Ruby on Rails (Remote)

reputed company, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the reputed company AI 50, as well as approximately two-thirds of the Fortune 100, reputed company is essential for delivering always-on digital experiences to modern businesses. Join us. At reputed company, you'll tackle reputed company problems, collaborate with reputed company and ambitious people, and help build a more reputed company world—reputed company in a flexible, award-winning workplace. About reputed company reputed company is building the reputed company of our core web platform to reputed company rapid product innovation, clear domain ownership, and a maintainable, scalable foundation for the future. The Web Evolution team is a high-reputed company reputed company the Ops Cloud Platform organization, chartered to reputed company this transformation and reputed company teams to confidently own and evolve their domains.

Key Responsibilities

• Ruby on Rails Leadership: Serve as the organization’s foremost expert in Ruby on Rails, bringing the latest best practices, patterns, and innovations to our core web platform.
• Architectural Strategy: Define and drive the technical architecture for our web platform, focusing on modularity, scalability, and maintainability using modern Rails patterns and tools.
• Modernization & Innovation: Identify opportunities to evolve our platform architecture, leveraging the latest Rails features, gems, and community standards to improve developer experience and system performance.
• Collaboration & Enablement: Partner closely with domain teams to understand their needs, provide technical guidance, and ensure seamless integration of new features and improvements.
• Best Practices & Standards: Establish and promote guidelines for high-quality, maintainable Rails code, automated testing, and CI/CD.
• Mentorship & Knowledge Sharing: Mentor engineers across the organization, reputed company technical discussions, and create training materials to reputed company Rails expertise company-wide.
• Communication & Influence: Act as a key liaison between platform and domain teams, facilitating clear communication, driving reputed company, and ensuring alignment on technical direction.
• reputed company Improvement: Stay reputed company with the Ruby on Rails ecosystem, proactively introducing new tools, techniques, and patterns to reputed company our platform at the forefront of modern web development.

Basic Qualifications

• 8+ years of experience building and architecting large-scale web applications with Ruby on Rails.
• Deep, up-to-date expertise in Ruby on Rails, including the latest features, patterns, and best practices.
• Proven track record of leading technical transformations or platform modernization in production environments.
• Experience with modularization, service boundaries, and evolving reputed company Rails systems.
• Significant experience designing, building, testing, and operating distributed systems in a SaaS environment, with a focus on scalability, reliability, and performance.
• Experience with technologies such as AWS, Kubernetes, Kafka, reputed company, MySQL, and modern observability and CI/CD tooling.
• Excellent communication and collaboration skills, with the ability to partner effectively across multiple engineering teams.
• Demonstrated ability to mentor and influence engineers at reputed company levels.

Preferred Qualifications

• Experience as a technical leader or architect on platform or infrastructure teams, especially in high-growth SaaS environments.
• Familiarity with AI-assisted development tools and modern Rails ecosystem gems.
• Strong understanding of domain-driven design and strategies for incremental modernization.
• Track record of enabling and supporting shared code ownership models.
• Passion for building maintainable, scalable systems and empowering teams to move fast with confidence.

Why Join Us? You’ll play a pivotal role in shaping the future of reputed company’s core platform, working on impactful technical transformations. You’ll have the opportunity to influence architecture, culture, and best practices across the organization, while collaborating with talented engineers and leaders who are passionate about building for scale and reliability. The reputed company salary range for this position is 172,000 - 289,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our reputed company salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum reputed company salary we expect to pay newly hired employees for the position. reputed company the range, we determine pay for an individual based on a number of factors including market location, job-reputed company knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your reputed company, we look reputed company to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! Where we work reputed company operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility reputed company our established locations, we cannot employ candidates residing in: Location restrictions: Australia: reputed company Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode reputed company, South Dakota, reputed company Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, reputed company products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at reputed company are responsible for creating high performance environments that drive accountability. reputed company has four key dimensions that define our Leadership Impact: reputed company Self, reputed company the Team, reputed company the Business, and reputed company the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. reputed company offer As a global organization, our total rewards approach is competitive with industry standards and reputed company with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*

• ESPP (Employee Stock Purchase Program)* • Retirement or pension plan* • Generous paid vacation time

• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we reputed company with local laws)*

• Paid volunteer time off: 20 hours per year

• Company-wide hack weeks
• Mental wellness programs
• Eligibility may vary by role, region, and tenure

About reputed company reputed company, Inc. (NYSE:PD) is a global leader in digital operations management. The reputed company Operations Cloud is an AI-powered platform that empowers business reputed company and drives operational efficiency for enterprises. With a generative AI assistant at its core, reputed company empowers teams to detect and resolve issues in real time, orchestrate reputed company workflows, and drive reputed company improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the reputed company AI 50, as well as approximately two-thirds of the Fortune 100, reputed company is essential for delivering always-on digital experiences to modern businesses reputed company is Great reputed company to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best reputed company Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and reputed company. Go behind-the-scenes on our careers site and @reputed company on Instagram. Additional Information reputed company is an equal opportunity employer. reputed company does not discriminate on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand reputed company's Privacy Policy. reputed company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@reputed company.com and we will work with you to meet your accessibility needs. reputed company uses the E-Verify employment verification program. Apply tot his job Apply To this Job