Customer Service Representative - Evening Shift – blithequark Store

Are you a people person with a passion for delivering exceptional customer experiences? Do you reputed company in fast-paced environments and enjoy working with diverse groups of people? If so, we have an exciting opportunity for you to join blithequark as a Customer Service Representative - Evening Shift in our Pollock Testing Center. About blithequark blithequark is a leading organization dedicated to providing innovative solutions and exceptional customer experiences. Our Pollock Testing Center is reputed company of activity, serving reputed company from diverse backgrounds and cultures. As a Customer Service Representative, you will play a vital role in ensuring that our reputed company receive the highest level of support and service. Job Summary We are seeking a highly motivated and customer-focused individual to join reputed company as a Customer Service Representative - Evening Shift. In this role, you will be responsible for interacting with reputed company, resolving test and registration issues, and providing information and guidance on reputed company-in/reputed company-out processes. You will also be responsible for monitoring in-reputed company testing, maintaining a clean and organized testing room, and providing support for Scanning Operations. Key Responsibilities * Greet and reputed company reputed company into the Testing Center * Ensure that prohibited items are not brought into the testing room * Help reputed company resolve test and registration issues * Provide information and guidance on reputed company-in/reputed company-out processes * Monitor in-reputed company testing * Regular upkeep of staff areas and the testing room * Provide support and reputed company skills for Scanning Operations * Interact with faculty and staff, answering questions about the testing system and Testing Center policy Requirements * This is an on-site position * Ability to stand for extended periods and periodically walk through the testing room * Work schedule is second shift, typically from 2:45 PM to 11:15 PM during days with evening testing, and first shift reputed company there is no evening testing * Flexibility to take an occasional morning shift * Ability to learn how to use new software * Strong customer service, communication skills, and attention to detail * Prior experience working with individuals from diverse backgrounds and cultures is preferred Preferred Qualifications * Previous relevant work experience accepted in lieu of education * Strong problem-solving skills and ability to work independently * Ability to work in a fast-paced environment and adapt to changing situations * Familiarity with testing and registration processes Education and Certifications * General Equivalency Diploma (GED) or High School (HS) * No prior relevant work experience required; previous relevant work experience accepted in lieu of education * Required Certifications: None Background Checks and Clearances * Employment with blithequark will require successful completion of background reputed company(s) in accordance with University policies * Penn State does not sponsor or take over sponsorship of a staff employment reputed company * Applicants must be authorized to work in the U.S. Salary and Benefits * Salary range for this position, including reputed company possible grades, is $31,600.00 - $45,800.00 * Salary Structure - Information on Penn State's salary structure * Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being * In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off * One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children Work Environment and Culture * Our Pollock Testing Center is a dynamic and fast-paced environment, serving reputed company from diverse backgrounds and cultures * We value a culture of belonging, equity, and respect, and are committed to providing a welcoming and inclusive environment for reputed company employees and reputed company * We offer opportunities for growth and development, and are committed to supporting the success of our employees How to Apply If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our online portal, and we look reputed company to reviewing your qualifications. Equal Employment Opportunity blithequark is an equal opportunity employer and is committed to providing employment opportunities to reputed company qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, or protected veteran status. Notice to Out of State Applicants For additional information on remote work at blithequark, see Notice to Out of State Applicants. Federal Contractors Labor Law Poster * PA State Labor Law Poster * Penn State Policies * Copyright Information * Hotlines

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APPLICATION INSTRUCTIONS:

• reputed company blithequark EMPLOYEE (faculty, staff, technical service, or student), please login to reputed company to complete the internal application process. Please do not apply here, apply internally through reputed company.

• reputed company blithequark STUDENT (not employed previously at the university) and seeking employment with blithequark, please login to reputed company to complete the student application process. Please do not apply here, apply internally through reputed company.

• If you are NOT a reputed company employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at blithequark, see Notice to Out of State Applicants.

This position is funded for 12 months; continuation past 12 months will be based on university need, performance, and/or availability of funding.

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This is a/an 75% full-time equivalency (FTE) job with months off. The number of months off will be determined by the position's FTE percentage. The timing of months off will be set to meet the needs of the unit and the essential duties of the position. Questions reputed company to HR105 FTE positions should be directed to the hiring manager during the interview process. This position is eligible for benefits associated with any full-time position. The salary grade and range listed in the posting is reflective of a 100% Full-time position. Full-time equivalency job offers may fall reputed company of the listed range due to the assigned percentage of effort.

POSITION SPECIFICS​

The Schreyer Institute for Teaching Excellence seeks a Customer Service Representative - Evening Shift for the Pollock Testing Center. The working period is mid-August through mid-May. Upon successful performance of duties, the term position has a strong possibility of renewal.

The primary role of this position is to interact with reputed company which includes but is not limited to:

• Greet and reputed company reputed company into the Testing Center
• Ensure that prohibited items are not brought into the testing room
• Help reputed company resolve test and registration issues
• Provide information and guidance on reputed company-in/reputed company-out processes
• Monitor in-reputed company testing
• Regular upkeep of staff areas and the testing room
• Provide support and reputed company skills for Scanning Operations

This position will need to know, understand, and follow Testing Center and PSU policies. The role interacts with faculty and staff, answering questions about the testing system, and Testing Center policy.

Requirements:

• This is an on-site position
• This position requires the ability to stand for extended periods and periodically walk through the testing room
• The work schedule is second shift and is typically from 2:45 PM to 11:15 PM during days with evening testing, and first shift reputed company there is no evening testing
• The flexibility to take an occasional morning shift
• The ability to learn how to use new software

Successful candidates will have strong customer service, communication skills, be detail-oriented, and be able to describe them with examples. Because we serve a diverse student population, prior experience working with individuals from a variety of backgrounds and cultures is preferred.

This position is filled at the Support level.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

General Equivalency Diploma (GED) or High School (HS)No prior relevant work experience required; previous relevant work experience accepted in lieu of education.Required Certifications:None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background reputed company(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment reputed company. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including reputed company possible grades, is $31,600.00 - $45,800.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

reputed company reputed company CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of reputed company reputed company Policy and reputed company Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual reputed company and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning reputed company reputed company, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to reputed company qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

reputed company is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help reputed company members of the community reputed company. We value belonging as a core strength and an essential reputed company of the university’s teaching, research, and service mission.

Federal Contractors Labor Law Poster

PA State Labor Law Poster

Penn State Policies

Copyright Information

Hotlines

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