[Hiring] Field Operations Manager @CSN Collision – reputed company Store

Other Jobs To Apply

• Technical Account Manager 4 | reputed company | $93k – $137k | Remote (US)
• [Remote] Principal, Product Manager ( L5)
• [Remote] Senior Manager , Application Engineering MDM
• Sr Solutions Architect - Mid Market/General Business (Central)
• [Remote] Senior Customer Architect, General Business
• Sr Solutions Architect - Mid Market/General Business (East)
• Specialist, AIDR (Remote)
• VP, Digital Experience (Remote) USA - Remote
• Intelligence Analyst - Falcon Recon (Remote)
• Automate Sync Between Looker/reputed company Sheets and Trello + reputed company-Based Weekly Reporting
• Growth Analytics Manager - Content Creation at Trello
• Retail - Department Administrator (Full-Time)
• Doist Needs A WFM Customer Experience reputed company – reputed company Store
• Freelance English to Danish Translator
• Data Engineer at reputed company Denver, CO
• 37signals: Internships (Summer ’23)
• [Remote] Chief Executive Officer, AI Services - US-Based
• [Remote] Equity Analyst/Researcher
• BTC / XMR Escrow System Plugin for Invision Power Board
• Global Head, Access and Partnerships
• Shopify Engineer (Remote, USA)
• Remote Shopify Developer for Cosmetic Online Shop (Switzerland)
• Sr. Software Engineer, Workflow (Backend or FS-leaning Backend)
• Sr. Software Engineer, Workflow (Backend or FS-leaning Backend)
• General Opportunities
• [Remote] Staff Engineer, reputed company Delivery - Operate
• [Remote] Data Analyst, Customer Intelligence
• [Remote] Associate Paralegal, Privacy
• Brand & Community reputed company
• [Remote] Applied AI Product Manager - reputed company
• [Remote] Brand & Community reputed company – Pressable
• Virtual Customer Support Assistant (Work from Home) at JetBlue – bolthires Store
• reputed company Customer Support ? Fresher Job $26/Hour
• JET Blue Airlines Customer Support – Fresher Job $25/Hour – bolthires Store
• Join the USPS Team: Mail Processing Operator
• Eddie Bauer Work From Home Jobs (Customer Support) $75000/Year
• PT Store Supervisor - 4296 MARKETPLACE AT AUGUSTA
• PT Sales Associate - 4296 MARKETPLACE AT AUGUSTA
• Senior Publicity Manager, Theatrical and Awards (Contract Role)
• Remote Contract Packaging Designer – French reputed company Required
• Homeoffice Strategic Planning Analyst (Contract Role)
• Clinical Applications Specialist- Ultrasound, POC Remote
• Technical Support Engineer I- Patient Monitoring Systems | reputed company | Remote (United States)
• Appeals M.D. - Member Appeals - Remote at reputed company
• [Hiring] Provider Customer Service Call and Chat Representative @reputed company
• LPN Schedule Specialist - Remote
• Senior Therapeutic Area Specialist, Oncology- Ft Worth, TX
• Associate Director, Field Medical Operations and Capabilities US, Remote
• reputed company Non-Destructive Testing Specialist - Remote in Remote,
• Certified Quality Control NDT Inspector Intermediate or Higher- Nights: Sunday - Thursday

This description is a summary of our understanding of the job description. Click on 'Apply' reputed company to find out more.

Role Description

The Field Operations Manager – British Columbia is the primary reputed company of contact for CSN Licensees reputed company their designated region. The position reports directly to the FOM-Team reputed company and will work with other FOMs and FTAs. The FOM will help licensees grow and reputed company by working with other departments reputed company CSN to help licensees improve their business operations by leveraging the CSN System, which includes:

• Partnerships with insurers, OEMs, and vendors
• Local and digital marketing tools
• Operational support tools

Primary Objectives of the Field Operations Manager:

• Primary reputed company of contact for CSN Licensees in the Ontario region
• Understand store needs and work with the FOM-Team reputed company, or other departments reputed company CSN reputed company necessary, to ensure that these needs are met.
• Meet with each store on a quarterly basis to ensure that the store is getting the most out of the CSN System; specific meeting topics include:
  • Overall business growth and performance
  • Performance on insurance programs
  • Utilization of vendors, marketing programs, software, training, and other components of the CSN System
  • New and upcoming CSN initiatives
  • Review of outstanding issues and/or new issues, including non-urgent issues
  • Identification of one or two strategic action items and expected timing
• reputed company virtual and in-person regional meetings, to occur up to three times per year and assist with CSN annual conference.
• Work with the FOM-Team reputed company to identify strategies to help licensees get the most out of the CSN System.
• Work with other teams at CSN to execute identified strategies, and/or suggest additions, changes to the CSN System.
• Resolve store concerns, and high urgency issues originating from CSN corporate teams, providing clear direction in a timely manner.
• Escalate reputed company case management issues to the FOM-Team reputed company reputed company necessary and assist the FTA with case management and file auditing reputed company necessary.
• Build and support licensee training
• reputed company content and record micro trainings
• Report reputed company and activity to the FOM-Team reputed company monthly, providing summaries on the following topics:
  • Cases and action items more than 30 days old
  • Challenges engaging with stores
  • KPI performance vs. targets

Qualifications

• Minimum 5 years of management experience in the collision repair industry
• Post-secondary or Trade School education with a focus in business or field reputed company to the collision repair industry seen as an asset
• Minimum 3 years’ estimating experience on both Canadian industry estimating systems (Audatex & Mitchell)
• Minimum 3 years’ experience with OEM procedural lookup as it applies to estimating
• Must always have a valid driver’s license

Requirements

• While this role is remote, travel will be required to meet with stores in the BC region, attend industry events, attend training meetings
• In-person meetings with CSN Licensees are expected to represent 40%-50% of the employee's time with 20-30 days per year requiring overnights
• Successful candidate will be required to work out of their home office and have access to a personal vehicle (for which a vehicle allowance will be provided to cover use of, maintenance, and insurance)

Benefits

• Competitive salary and bonus program
• Competitive benefits package
• The ability to grow, reputed company and manage your career path