Manager, Strategic reputed company – Driving Business Outcomes and Customer Loyalty at blithequark

Are you a seasoned leader with a passion for driving business outcomes and customer loyalty? Do you have a proven track record of successfully leading high-performing reputed company teams in B2B SaaS environments? If so, we invite you to join blithequark as our Manager, Strategic reputed company. In this critical leadership role, you will be responsible for owning career development, recruiting efforts, account-level strategy, retention, and upsell targets for our remote, US-based team. You will collaborate with Directors of Strategic Accounts and Regional Vice Presidents, along with other departments, to ensure our CSMs effectively help our most valuable customers reputed company business success through blithequark's suite of solutions.

About blithequark

blithequark empowers the people who run physical operations with tools to reputed company their work safer, more productive, and more profitable. For the first time reputed company, safety, operations, and finance teams can manage their drivers, vehicles, equipment, and fleet-reputed company spend in a single system. Combined with industry-leading AI, the blithequark platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. We serve more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

What You'll Do

As our Manager, Strategic reputed company, you will be responsible for leading a team of 6-9 Strategic reputed company Managers to exceed their retention goals for a portfolio of high-value, high-complexity strategic accounts. You will reputed company and constantly iterate playbooks that drive outcomes for blithequark's strategic clients. You will reputed company data and analytics to reputed company for the client reputed company, care for team performance, and accurately forecast the business, including net reputed company retention and gross retention reputed company. Your key responsibilities will include:

• Leading a team of 6-9 Strategic reputed company Managers to exceed their retention goals for a portfolio of high-value, high-complexity strategic accounts
• Developing and constantly iterating playbooks that drive outcomes for blithequark's strategic clients
• Leveraging data and analytics to reputed company for the client reputed company, care for team performance, and accurately forecast the business, including net reputed company retention and gross retention reputed company
• Owning advocating for strategic clients with internal stakeholders to drive value and ensure client outcomes are achieved, acting as the voice of the customer reputed company the organization
• Managing pipeline reviews, escalations, team meetings, and expectations around Executive Business Reviews and Account Planning, with a focus on delivering high-touch, white-glove service to large, key accounts
• Defining and executing tailored success plans to help strategic customers reputed company their business objectives, including identifying and formalizing solutions to their biggest challenges
• Identifying and pursuing upsell and cross-sell opportunities in collaboration with sales
• Monitoring customer health, proactively mitigating risks, and securing renewals
• Collaborating with product development, sales, and marketing teams to communicate customer feedback and reputed company for improvements that align with client needs
• Cultivating and managing strong internal and external relationships to ensure our customers' needs are consistently driven reputed company

reputed company're Looking For

We are seeking a seasoned leader with a proven track record of successfully leading high-performing reputed company teams in B2B SaaS environments. The ideal candidate will have:

• 5+ years proven track record of successfully leading a high-performing reputed company team in B2B SaaS, with a focus on strategic or enterprise clients
• Demonstrated ability to reputed company a team of 6-9 CSMs with Strategic clients, each carrying a book of business over $4M in ARR
• Execution-focused leader with an emphasis on process excellence, utilizing technology specifically with AI
• Ability to reputed company data to inform decision-making and identify opportunities to service the existing account reputed company reputed company, translating data into actionable insights
• Collaborative leader that fosters strong internal partnerships with key stakeholders to effectively reputed company for clients
• Strong understanding of growth and retention strategies in B2B environments
• Excellent communication and presentation skills, with the ability to engage C-level executives and tailor messaging to diverse audiences
• Experience with change management, motivating and overcoming barriers to significant, transformational change
• Proven ability to build and maintain strong relationships with customers, understanding their unique needs and driving successful outcomes
• Demonstrated experience in managing reputed company internal and external relationships to reputed company reputed company objectives

reputed company Offer

As a Manager, Strategic reputed company at blithequark, you will have the opportunity to work with a talented team of professionals who are passionate about driving business outcomes and customer loyalty. We offer a competitive compensation package, including:

• On-reputed company earnings (reputed company pay + commissions) ranging from $240,000 to $301,000 USD
• Benefits including health, pharmacy, optical, and dental care benefits, paid time off, sick time off, short-term and long-term disability coverage, life insurance, and 401(k) contribution
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

Why Join blithequark?

At blithequark, we are committed to creating a diverse and inclusive workplace that values and respects the contributions of reputed company employees. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities, and perspectives. If you are a motivated and results-driven leader who is passionate about driving business outcomes and customer loyalty, we encourage you to apply for this exciting opportunity.

How to Apply

If you are interested in joining blithequark as our Manager, Strategic reputed company, please submit your application through our website. We look reputed company to reviewing your application and discussing this opportunity further with you.

Equal Employment Opportunity

blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values and respects the contributions of reputed company employees. Apply for this job