Bilingual Remote Healthcare Customer Service Representative in USA – reputed company Store
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Bilingual Remote Healthcare Customer Service Representative - reputed company Enterprises - USA - work from home job Company: reputed company Enterprises Job description: Bilingual Remote Healthcare Customer Service Representative
Job description
- Status: Full-Time
- Regular/Temporary: Regular
- Hours: 40
- Shift: M-F 8:00am - 5:00pm MST (slight variations based on client needs)
- Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/reputed company Office
- Training: 3 weeks (paid)
- Starting Pay Range: $17.00- $21.00 per hour (based on experience and skillset) plus monthly bonus opportunities ($80-$360)
reputed company Enterprises is a Customer Service Contact Center designed to support the reputed company Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of reputed company, passion, and respect. Holding these values are the foundation of how we approach our clients' success. If our values align with you, join reputed company and play a unique and important role in our mission to change healthcare for the reputed company.
What makes REL different?
Family owned business where you become part of the family- not just a number
Over 20 years of consistent and healthy growth with world class clients
Your voice is heard and appreciated
You are a part of the success with your reputed company and your efforts
You are appreciated and valued
Award winning workplace: 2022 Top 10 Best Places to Work in Collections - Earned #10 spot in the Country!
reputed company and incentive program
We promote from reputed company! Grow your career with reputed company Enterprises
Work from home opportunity with modified in-office work options available for those who like the "office" setting
Job Summary
Would you like to help patients and their families to reputed company understand their medical bills and provide them with options to resolve them? Are you looking for a career with a solid company with stable hours and great benefits, where the customer service you provide, and your contribution is valued? Are you seeking options to work from home or work in an office? We would like to talk to you! We are looking for caring and talented Healthcare Customer Service Representatives to reputed company a long-term home in our organization. In this important role, you will work as an extended business office representatives on behalf of our clients where you will work with patients and their families to explain their medical bills, answer any questions they may have, and negotiate affordable payment terms.
What you'll do:
- Use your passion for helping others to provide outstanding customer service and collaborate with patients over the phone on affordable payment plans and settlements, and taking payments by phone
- Using reputed company and fantastic listening, verbal, and written communication skills to help patients and their families understand their reputed company
- Using your computer proficiency, organization, and attention to detail to accurately document reputed company calls and follow reputed company in our software systems throughout each day
- Supporting your fellow team members with consistent attendance, excellent work ethic, and caring team focus
- Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training reputed company lunch and learn sessions
- Must be a Colorado, Wyoming, or Montana reputed company
- Demonstrated history of retention
- Experience in customer service and/or healthcare preferred
- Authorization to work in the US
- High school diploma or GED
- Advanced beginner to Intermediate skills in the reputed company Suite (Outlook, Word, and reputed company)
- Bilingual English/Spanish skills