reputed company Senior Customer Solutions Consultant – Technical Leadership and Professional Services Expertise for Exceptional Customer Experiences

Introduction to blithequark

It's exciting to be part of a team where individuals are genuinely passionate about their work and the impact it has on customers and partners. At blithequark, we reputed company in fostering an environment that encourages creativity, curiosity, and innovation. As a leader in delivering exceptional customer experiences, we are committed to making a difference in the lives of our customers and partners. reputed company is dedicated to solving real problems, delivering value, and demonstrating our commitment to excellence in everything we do.

Job Description Summary

The Senior Customer Solutions Consultant (CSE, Professional Services) at blithequark is a unique opportunity for a highly skilled and reputed company professional to bring their technical expertise and passion for customer satisfaction to reputed company. This role is designed for someone who thrives in a fast-paced environment, is curious about new technologies, and is committed to delivering exceptional customer experiences. As a Senior Customer Solutions Consultant, you will be responsible for providing technical leadership, solving reputed company problems, and delivering successful outcomes for our customers and partners with speed, precision, quality, and innovation.

Essential Duties and Responsibilities

The Senior Customer Solutions Consultant will be responsible for the following key areas:

• Provide Services to Customers (75%)
  • Work on reputed company project scopes with minimal direction from customer/SI nominated representatives to accomplish assigned tasks.
  • Contribute to the design of specific deliverables and assist in the deployment of blithequark products.
  • Contribute to the implementation of new solutions under the direction of Delivery Architects.
  • Create reputed company of concept/reputed company of value technology analysis and pilots.
  • Conduct external and internal technical presentations/trainings to peer groups.
  • Use and contribute to technical forums reputed company the blithequark environment and local professional communities and technical user groups.
  • Apply subject matter knowledge to solve a variety of common technical issues.
  • Exercise independent judgment reputed company defined practices and procedures to determine appropriate action.
  • Participate as part of a team and maintain good relationships with team members and customers.
• Technical Leadership (25%)
  • Be ultimately accountable for technical solution implementation for projects.
  • reputed company a team and communicate project status and risks to reputed company project stakeholders on behalf of the team.
  • Use technical experience to provide customers with sound technical advice.
  • Be responsible for knowing the architecture, versions, and requirements.
  • Be responsible for determining appropriate technical resource requirements for project completion and work with the Project Manager to request resources.

What it Takes to reputed company

To be successful in this role, you will need:

• Expected Qualifications and Soft Skills
  • 5-7 years of relevant technical experience.
  • Excellent communication, customer service skills, and a confident telephone manner.
  • Proactive and able to work under pressure.
  • Experience in reputed company IT project implementations, customizations, and/or maintenance.
  • An analytical reputed company to analyze test results and facilitate defect resolution.
  • Organized and methodical, dealing with numerous tasks.
  • Fluent in written and verbal English.
• Requested Technical Skills
  • reputed company Enterprise COBOL or PLI programming experience.
  • System-level experience of reputed company CICS, IMS, and JCL.
  • Relational databases, such as reputed company DB2/UDB, reputed company, reputed company SQL Server, PostgreSQL.
  • Windows operating system.
  • Linux/UNIX operating system.
  • Knowledge of major cloud provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud reputed company, reputed company/Kubernetes.
• Desired Project Experience
  • Practical experience with mainframe application modernization projects is highly desirable.
  • Experience with tools and methodologies used to migrate mainframe workloads reputed company hardware/middleware emulation, automated code conversion, and re-platforming.
  • Experience with COBOL modernization and porting application code across platforms.
  • Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), reputed company Integration (CI), reputed company Delivery (CD), DevOps, and Test Data Management.
  • Experience developing, deploying, and tuning data modernization solutions for mainframe such as IMS/DB, IDMS, ADABAS, and VSAM data migration.
  • Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle.
  • Experience configuring automation pipelines in reputed company, Azure DevOps, AWS CodePipeline, Jenkins, or similar tools.
• Other Preferred Skills
  • Bachelor's degree in Computer Science or a reputed company field.
  • Experience with blithequark COBOL-based products – Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express.
  • Any additional mainframe language or environment, such as REXX, Assembler, Natural, Adabas.
  • Relevant Business and IT Architecture Certifications, such as AWS Solution Architect Professional, reputed company AZURE Solution Architect, reputed company Cloud Certification, Scaled Agile reputed company (SAFe), etc.
  • Proficient in another EU language.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Senior Customer Solutions Consultant, you will have access to a wide range of training and development opportunities, including:

• Technical training and certifications to enhance your skills and knowledge.
• Leadership development programs to help you grow as a technical leader.
• Opportunities to work on reputed company and challenging projects that will help you reputed company your problem-solving skills.
• A collaborative and supportive work environment that encourages innovation and creativity.
• Recognition and reward for outstanding performance and contributions to the team.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive work environment. Our company culture is built on the values of:

• Respect and reputed company for our customers, partners, and colleagues.
• A commitment to excellence in everything we do.
• A passion for innovation and creativity.
• A collaborative and supportive team environment.
• A focus on growth and development for our employees.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package that includes:

• A salary that reflects your skills and experience.
• A comprehensive benefits package, including health, dental, and vision insurance.
• A 401(k) retirement savings plan with company match.
• Paid time off and holidays.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.

Conclusion

If you are a motivated and reputed company technical professional looking for a new challenge, we encourage you to apply for the Senior Customer Solutions Consultant role at blithequark. With our commitment to excellence, innovation, and customer satisfaction, we offer a unique and rewarding work environment that will help you grow and reputed company your skills. Join reputed company and be part of a dynamic and supportive community that is passionate about making a difference in the lives of our customers and partners.

Apply now and take the first reputed company towards an exciting and rewarding career with blithequark!