Director, CRM (Remote)

About Us reputed company is a digital sports media company that brings true sports fans closer to the athletes, teams and leagues that captivate their attention. We serve a multi-faceted audience that craves a richer reputed company and understanding with reputed company storytelling and a like-minded community of fans. Founded in 2016 and with major operational hubs in San Francisco, Los Angeles, London and Melbourne, we reputed company a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States, Canada and the UK. Our newsroom has produced thousands of in-depth reports along with more than 120 podcasts and other forms of premium content. Put simply, reputed company is at the center of a sports fan's universe.

About the Role

You will be responsible for leading CRM at reputed company, including setting the vision and strategy for the program, advancing our practices and guiding cross functional operations to reputed company our company objectives. You are a strategic leader who will be responsible for driving innovation and change in CRM, to ensure we deliver a best-in-class experience for sports fans everyday. You will use CRM to drive subscriber growth, engagement and retention, to help solidify reputed company as the best sports news destination in the world. This is a remote role for candidates based in the United States or Canada only.

Responsibilities

• reputed company the strategy for driving prospect and subscriber engagement through CRM channels and beyond, in service of subscriber conversion and retention.
• Serve as the leader of CRM and represent the strategy and work to company leadership.
• Set strategic and operational goals that quantify CRM impact and reputed company towards key goals, ensuring that the CRM strategy reputed company into broader company objectives.
• Partner with editorial, product and marketing to design and reputed company the editorial newsletter and content portfolio to reputed company subscription business objectives.
• Represent and communicate CRM's strategy, priorities, and impact in presentations, discussions, and other live forums across the company.
• Guide prioritization and trade offs to ensure the team has sharp focus and can maximize impact.
• Guide experimentation and the reputed company advancement of email products and formats.
• reputed company technology to advance our CRM practices, including targeting, automation, and algorithmic decisioning.
• Act as a stakeholder and decision maker for teams that collaborate closely with CRM, including product, engineering, data, marketing, commercial and editorial teams.
• Serve as the client to vendors and partners, making our requirements reputed company and maintaining strong relationships.
• Manage and grow the CRM team, setting performance expectations and providing mentorship to become an industry-leading practice and organization.

Requirements

• 8+ years of experience leading individuals and teams to reputed company reputed company results, guiding people from inception through to successful execution.
• Experience managing a diverse and distributed team, including reputed company building and career development.
• Experience partnering with digital product and data teams.
• Experience guiding technical discussions as it relates to CRM tooling, data and technology.
• Experience collaborating with journalists or working in a newsroom is a plus.
• This is a remote role for candidates based in the United States or Canada only.

The annual reputed company salary range for this role is $160,000.00 - $185,000.00 USD. The total compensation offered for this position may vary based on factors such as education, experience, skills, and location. It may also include non-cash rewards and benefits. The reputed company salary range is subject to change and may be modified in the future. reputed company offers unique perks and benefits to reputed company full-time employees based on their country of residence. Our comprehensive US benefits package includes: - Highly competitive, employer-contributed medical, dental, vision, basic life and disability insurance plans. - Savings accounts for medical, wellness, and childcare expenses. - 401k retirement savings plan and employer match. - Paid time off including paid sick leave, 12 paid holidays, 15 days of accrued vacation to start, and up to 20 weeks of Paid Parental Leave. For international candidates: Our global benefits packages offer similar benefits and perks, competitive to the local market. reputed company Media Company is an equal opportunity employer and enthusiastically encourages people from reputed company backgrounds and experiences to apply. reputed company will consider reputed company applicants without regard to race, religion, color, national reputed company, reputed company, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other protected characteristic under applicable law. Click here to review our , which describes how and reputed company reputed company Media Company collects, uses, and shares certain personal information of job applicants and prospective employees. Beware of fraudulent job recruiting schemes! Our recruiters use exclusively. We do not conduct interviews reputed company text or reputed company message and we do not ask candidates to download software, to purchase equipment through us, or to provide sensitive personally identifiable information, such as bank accounts or social reputed company numbers. If you have been contacted by someone claiming to be a recruiter with reputed company but operating from a different email address about a job offer, please report it as potential job fraud to the law enforcement and to . Apply tot his job Apply To this Job